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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

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My listing title was changed for some reason

I listed a '65 Matchless G80CS motorcycle auction starting 2 March at 8am. Until late this morning 3 March my item was listed when: ebaymotors...motorcycles...Matchless is searched. Then it disappeared after I checked out the information on editing a...

SELLING NOT WORKING

Been trying to list a small item all morning. Gets to verify identity and spins indefinitely. Talked to support twice and they have given inconsistent answers and have no clue. Cant believe a company making this much money on fees is this incompetent...

intern'l transaction cancellation, refund, change of address on shipping label/void

Has anyone had any troubles today, 3/3/2021, with eBay glitches and 'try later' issues with international buyers cancelling their transaction with me the seller, and no option for me to accept the cancellation...i tried to refund the buyer because he...

Where is the Weekly Chat with eBay Staff this week?

It's alredy 1:47PM PT, and there is no chat. Unless I'm not doing it right, I'm following this link eBay Community/Discussions/Inside Ebay/Weekly Chat with eBay Staff The most recent is last week's Feb 24, 2021

Resolved! Can't cancel an order....

Getting the error:We looked everywhere. Looks like this page is missing. If you still need help, visit our help pages. Getting this error when trying to cancel an order. Anyone seeing this issue?

Offers not deleted when item ends

Items on offers do not delete after item ends. Stays on your account forever!

Tracking links are no longer working in Purchase History

In my purchase history, "tracking number:" links are no longer working. All of the other links within those purchases work fine. This has been going on for 2 days now. I have to go to order details and get the tracking info through there. Any body el...

Resolved! Items not relisting, and listings being lost?

Well, I watched right as it happened, items that were supposed to automatically relist just up and disappeared. I cannot find them anywhere, tried searching completed items, nothing there. Poof, they are gone. I hope they get this fixed, because I ha...

Sending an invoice gives nothing but error message

Have been trying for over 2 hours. Called Ebay - the moron service person first couldn't find me on the account - that's a first in 5 years. Then they claim there is a technical issue on the account and try again in 3 hours. Really Ebay?? I can only ...

Trainer knife

Didn’t come in

MASSIVE GLITCH ON EBAY

Items sold with bids and went straight into unsold, no notification, emails nothing!! Spent the best part of an hour trying to solve it, having received messages from buyers stating they couldn't bid which has now lost me money!! I will not be paying...

No carga, muy lenta la pagina

Dese hace varios días intente realizar una compra, pero fue difícil ya que la pagina se cae o simplemente no carga, ocasionalmente esta bien y de pronto se queda en blanco, pude realizar la compra, pensé que era una falla de mi conexión a internet, p...

No Zoom, No Sale !

I wish eBay would get the "mouse over zoom" feature fixed. It's been several weeks now and a lot of people can't shop for items that they need to magnify and inspect before purchasing. This doesn't seem to be confined to one operating system or brows...

can not pay for items

The issue happens pretty randomly, with items won auction-style, low prices.When it happens: If I pay with a credit card I get the message "your order is in" but each time in my Orders shows “Payment pending” and after a few minutes are back in my un...