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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

hos do i get to where i can chat with someone

i need to chat with someone about getting my purchases. my bank is showing a charge that ebay sent but i dont see this charge or item for the ammount being shown on my bank account .how do i chat with someone online at ebay

Resolved! Converting Turbo Lister 2 data Files to CSV

Hi I had continued to use Turbo Lister off line to access the data base I had compiled over many many years. Now even though the program is no longer supported by Ebay and it is off line it has asked me to log into Ebay to verify myself and therfore ...

Unable to check out

Unable to pay for an item since the auction ended last night. Get error messages when trying to check out on iPhone and laptop. Is there a widespread problem?

Bank Not Receiving eBay Payout? (Or at least as fast as normal)

I’ve been waiting for 4+ days for my eBay Payout but for some reason I have yet to receive any of it. Is anyone else having this issue? I’ve never had issues like this in the past and I got the sales money relatively fast, but I haven’t gotten anythi...

My payout schedule for Tuesdays says I have no pay out and I know I do my last one was May 11

Resolved! Fixing feedback.

I had just recently given feedback where I have five stars all across and with a positive comment for an item I purchased, but unfortunately the feedback was accidentally selected as "negative". Is there any way to fix this? I can't find anything abo...

Looks like real-time programming again... Let's see what breaks now!

cannot send invoice ;;; third day

cannot send invoice i get error : techincal issue try to send later

"Promotable items" not including newly-listed Books (in the new category)

I noticed today, as I manually edit items into the new Books category, that only Antiquarian Books items are being found by the "Promotable" filter at [the standard seller's view] . Items I've edited into the new "Books" Uber-category do not appear, ...

Resolved! Sell an item

Why can't I activate the option "Returns Accepted Bayer, 30 Days, Maney Back" when selling? But the option "Seller does not accept returns" is always activated.Thank you

Please Put Custom (SKU) Search Somewhere....

We are unable to search our clients that are listed under Custom (SKU). We beg you to putthis heading somewhere in our active listings. We can't operate without it. We aresure that others are having the same issue with this as well....Also, please, p...

Can't Resume Draft. "Looks like something's wrong. Please try again" Can't copy, either.

Can't resume my draft.Saw some people said workaround is to create a copy. Can't do that either. The draft is from April 4th. My newer drafts from a few days ago work. Is it common that old drafts quit working? Is it possible to recover this draft, o...

ebay photos

I use ebay pix, I have a MacBook Air. Usually I click to download a pix, go to the photos on drop down menu and select my photo, today, I can't do this,,,it just spins,,and nothing, anyone else having issues?

Account was randomly created then suspended in span of 20 minutes

I have a separate email address that has never been used for eBay purposes. For some reason while I was out the email address registered itself at 4:31 EST and then at 4:43 EST it was suspended. Is there someone I should contact? I don't really care ...

Add item specifics

After entering item specifics & hitting updates it reply's with, Your not the owner of this listing therefore you cannot update item specificsWhen in fact we are the owners of the itemthis app has a issue from hackers or very poor software, please fi...