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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Technical issue

I recently had notifications showing up on my laptop and phone stating I had to add hundreds of recommended item specifics and also needed to add lots of specifics required soon. These showed up on my selling page with the offers to send to buyers. I...

Phone alerts

My Samsung Galaxy 7 use to make a cash register sold sound when an item sold, I received payment, or an item received an offer. Now I get no notification on my phone. I have checked my Ebay notification settings. Any other suggestions?

[RESOLVED] Known Issue: Some Sellers are seeing an incorrect Final Value Fee being applied

What was it? Some Sellers were seeing an incorrect Final Value Fee of 12.55% being applied regardless of the category in which an item was listed. Is there a workaround? -This issue has now been resolved, please review further for more detail - What ...

Bidding from app/currency problem

Lately, when trying to bid from the app, the max. amount typed in changes after i click on "verify". For example, i bid $27, the app tells me that it corresponds to 2442 CHF, which is about hundred times as much!... Any idea how to solve this problem...

Can't Draft - Error Message - 2 solid days

As usual, eBay says "It's not you, it's us". Of course it is. Laptop: cannot even open an existing draft App: Via Iphone, can upload pics, but not save. 2 full days. Thanks, ebay

Resolved! Messages from eBay

Why am I receiving eBay messages in Chinese? I reported a seller and it appears to have been answered in Chinese. Why?

Cannot select shipping service on browser or app

Hi all,Is anyone experiencing an issue where the shipping service disappears after selection? It will not let me list an item because the shipping service disappears. This is occurring in browser (Edge, Chrome) and the app (iOS).Thanks!

Resolved! App issues on these boards ~ iOS vs Android

So question: I see about 100x more iOS App posts than Android App posts. Is the iOS App that much more broken than the Android App or are Android users less reliant on the App than are Apple users? And before anyone says there are more Apple users th...

Notification Issue

hello: having an issue with notifications. I am not getting a direct email when an item sells . something got shut off or un-clicked and I can't find there it is. any help would be appreciated.

Ending listings.

Cannot end listings last two days. Ebay freezes up.

STORE OWNERS BEING CHARGED INCORRECT FINAL VALUE FEES

STORE SELLERS CHECK YOUR FINAL VALUE FEES ON THE TRANSACTION DETAILS! I have a Premium Store on eBay and have for many many years. I was also forced into Managed Payments last August. Since last night at approximately 6:30pm PST ALL of my orders are ...

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Glitches, glitches, glitches

Nothing more to say other than Ebay has GLITCHES Galore! Fix it already!

Problem in Promotions/sale event option to "show all categories" not working

This is the second category related problem I have encountered this week. I often use the "Sale Event" feature in Promotions to put certain categories in my store on sale. The choices are Ebay Categories, Store Categories or All Inventory. I always c...

Categories in Left Navigation Field in Listing Not all Showing Properly

For the last couple of weeks the categories that show in the left navigation field of my listing are not showing properly. When I list in a category that is not already showing, the new category doesn't show up. I have to call Customer service to "re...