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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Can't reply to customer questions!
Get an access denied on this server error.
Packlink
I can't open Packlink to print a label.
Resolved! Feedback difficulties
On two of my sold and shipped items while trying to leave feedback, I get the message, “We ran into a problem saving your feedback. Please close the page and try again.” I have tried several times over two-three days but get the same message. Do you ...
Anyone have problem with searches today?
I understand that there's something wrong with the searches every single day, but did anyone had theirs go haywire today? One of mine that worked fine for years suddenly started throwing me to the generic category page.
Purchase History on App 1 Week
On my eBay app purchase history only shows1 week despite have 2021 selected. Is the purchase history have technical issues? If not how do you fix this problem?
Search for items for specific sellers not working
Search for items for specific sellers not working.What happened to the outages announcements?
13 DAYS & 3 SUPERVISORS LATER - STORE SUBSCRIPTION STILL NOT WORKING ? ANY IDEAS ?
WHEN I CLICK ON STORE SAYS TRY OPENING A STORE FOR MORE SALES, WHEN CLICK ON LITTLE DOOR NEXT TO MY FEEDBACK IN SELLER HUG, SAYS SAME THING, CLICK ON MARKETING THEN STORE SAYS TRY OPENING A STORE, NONE OF MY ITES SAYS ( VISIT STORE ) 10 DAYS AND STIL...
Incorrect seller payment received!
I just sold an item listed at $29.95 + $14= $43.95. Yet, eBay just sent me a payment received notice of: $14 + 14= $28!How do I correct this payment?Is this happening to other sellers?
Return Item Not Showing As Shipped/Delivered
I recently opened a case to return an item. The seller wasn't responding, so I asked eBay to step in. They said I could return the item for a refund, and I would be refunded when the tracking showed the item as delivered. I printed off the return lab...
Resolved! My Performance
Hi all..Hope you all are doing well.Since last three days,all of my impressions, page views and other rates are showed as zero. (0) What do I need to do to set it up as before? As I am a newcomer to this platform, it is very important for me to look ...
Unable to access "Manage Active Listings" page. Page will not populate
I am unable to view my active listings and as a result am unable to review them or make necessary changes.
How can I change the feedback that I gave about a seller?
I need to change the feedback, or "review" that I gave to a seller, from neutral to positive. How do I do that? I can't find the way back to that previous feedback for that one seller that I gave the wrong feedback about.
Seller payment received notice is incorrect- half of listed price!
I just sold an item listed at $29.95 + $14= $43.95. Yet, eBay just sent me a payment received notice of: $14 + 14= $28!How do I correct this payment?Is this happening to other sellers?
Recent purchase disappearing from purchase history.
Hi, recently updated my app and now it only shows the last couple of days purchases in the purchase history. It even removed an item that hasn’t even arrived. any suggestions? Thanks.
