Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Advanced Search issues

When attempting an "Advanced Search" I continually get the following error message:This site can’t be reachedCheck if there is a typo in srcore.vip.ebay.com. If spelling is correct, try running Windows Network Diagnostics.DNS_PROBE_FINISHED_NXDOMAIN ...

Trying to look through any sellers store not working today with any browser

I`ve been trying all morning to find several items from different sellers. When I click to go to the next page I get an error. I`ve tried Firefox, Chrome and Edge. All three produce the same type errors. Note to ebay: fix your website....it`s broken ...

Ebay removed around 3,000 of my listings 2 days ago. They said it was a glitch in their system.

They said the listings would be reinstated within 48 hours. I'm still waiting did anyone else experience this?Bob

One or more sellers can't accept payments right now. Please contact the sellers for help.

Getting this when i try to purchase items. More than one seller, ( about 5 so far), tried different browsers AND devices. Paypal account checked and no apparent issues there. Has someone done an update without proper bench testing again? !First happe...

Unbable to end listings this morning

Hey all, I've been trying to end some listings this morning and I keep getting the "We looked Everywhere" error. I've used both Chrome and Firefox browsers. Anyone else experiencing this?

Website Doesn't Display Categories Properly, Specifically Ebay Bucks

reward.ebay.com/rwdwebui/bucks/myebay/main is having javascript problems as near as I can tell.Every 3 months I go there to screen cap my summary of purchases, nice single line entries in a table rather than have to use the purchase history page beca...

Sold an item "As Is" and buyer requested refund.

I woke up with a request for refund. Refund accepted notice and I never had contact from the buyer or ebay prior. Item was described well and sold "As Is" yet ebay is forcing me to refund???

Adult only item - Requires verification

Dear eBay,We are from quinta.studio store https://mesg.ebay.com/mesgweb/ViewMessages/0We have listing some items in our store.In listing page our items photos is not show in worldwide.One error is show Adult only item - Requires verificationKindly cl...

Multi-user account failure

The multi-user account invitation that eBay sends to a potential account employee leads back to an eBay "we looked everywhere" error page or to a "you are not authorized to view this page" message. Accept Invite link:https://www.ebay.com/actexp/user/...

Account Type change

Dear Team, I created my ebay account many years ago. Now, I want to change my Account Type. Now my account type is Individual. I want change Individual account to Business account. But, I couldn't do that. Edit option is not there. (Refer attached do...

invoice/packing slip missing sales tax

I always like to enclose a packing slip with item. I finally figured out how to print a packing slip that has item price and shipping and handling. It is tied to printing invoice. However, the total is always wrong by 2 to 3 cents. I know it is not m...

problems with sending messages on eBay yesterday and today: 29-30 june

what is going on with eBay? limiting the # of messages eBay member can send. said i had to wait 24 hours to send anyone a message. i waited 24 hours and i WAS able to send ONE message. i thought: huge sigh of relief and then i went to send another on...

metric system

I am so disgusted with 12 of the most insane years ever. Now, metrics! Perfect! I call eBay, sit on the phone for over an hour listening to, "please hold" for over an hour. eBay has become a monster! Count eBay's mistakes against me, and then change ...