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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller page freeze

After clicking on an item I can only scroll down so far before the whole page freezes. Scrolling thru my watch list or search list isn't a problem, only when I click on an item.

ACCESS DENIED to EBAY

All of a sudden I was shut out of ebay with a message: ACCESS DENIED . It followed to say I did not have permissioin to access the site.After a long exercise on the phone with comcast support that reviewed several settings etc, the answer was I need ...

Why do Ebay Messages always have about 30 pages of what looks like HTML?

This has been going on for years. Why all this gibberish with the message? Plus every message I get doesn't have the message I sent them with it. So I have to go to my Sent messages and try to find it. Is Ebay really incapable of fixing such a simple...

"Items on Sale" link no longer a link to items on Sale, instead goes to store landing page

Since this is controlled by an option in listing frame I believe........will address it here.......note the "items on Sale" link a the left side of the top of the frame. It's no longer a link to items on Sale, instead goes to store landing page. Ther...

my user name

Hello my user name was changed without my permission

"Show shipping details" not working on delivered items

The "Show shipping details" option doesn't work for me for some reason. Whenever I open the "Order details" page for an item (to do this, I first go to the "Purchase history" page, scroll to an item that was delivered, and click on "More actions > Vi...

Ebay Server error when editing promotions for past 24 hours

I have had this error for 24 hours now when trying to edit my promotions. I rebooted the computer, cleared cache and restarted ebay app. "It’s not you. It’s us. Our server is down, but we’ll have things back to normal soon. If you still need help, vi...

Return options not available when listing in new eBay Motors category

I normally sell in the Parts & Accessories > Car & Truck Parts > Wheels, Tires & Parts categories. Today I have an item to list that's really more of a trailer part. I was going to list it in Parts & Accessories > RV, Trailer & Camper Parts & Accesso...

Ebay Motors Garage

I see that the issue of not being able to remove vehicles that you no longer own from Ebay's garage has been going on for at least 3 years? I don't know who is working on the website but if your going to set it up where you can add a vehicle, it stan...

Infant and Toddler Costume Category Not Indexing

This has been going on for 2 weeks now. If I list a toddler costume in the correct category (Clothing, Shoes & Accessories>Specialty>Costumes, Reenactment, Theater>Costumes>Infants & Toddlers), it just doesn't show up anywhere. If I go to my active l...

So Many Issues

This website is so frustrating to use. I have tried many times to post on this forum and keep getting error cod e "37FF74E2" and to contact a site administrator (which is impossible to do).... My question is:I'm simply trying to turn off monthly sell...

Resolved! New seller hub all selling page

Maybe there is something wrong with my seller hub page or something I am supposed to manually adjust myself, but as of August 2021, the new seller hub, all selling page is just an ugly long vertical column on the the left hand side of the page contai...

Cannot create Ebay International Standard shipping labels

Trying to ship with an Ebay International Standard label and keep getting the error message: "Something went wrong and we were not able to generate the label". Is this being worked on? I have shipped with these many times and it was the offered shipp...

Tracking Numbers are Vanishing Again!

I'm starting to lose my Tracking numbers again. They are disappearing from The "Manage Your Orders" list in Selling Hub. Started yesterday 8/10/2021. This morning even more tracking numbers have vanished. Still says the product was shipped but to add...

After 1 Year... International Buyers Are STILL Blocked From Bidding On My Account

I wrote a post on this a year ago (9/2020)... I tried to update it.. but a mod closed the thread.. ironically because of it's age lol...... Since July of 2020 (IE the same month I was pushed into managed payments) Anyone outside of the USA or Canada ...