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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay pictures issues

Incredibly frustrated. Spent a ton of time creating drafts and uploading pictures to said drafts. When I finally listed these drafts the pictures don't work (obviously not ideal). Called multiple time after lots of run-around was finally able to spea...

sign in eBay refused to connect

I Have received a weird message saying eBay sign in refused to connect, when I was attempting to set my USPS shipping rates in the form to post. I tried two different browsers, and signed in & out again, but still getting the same page. Never had thi...

Ebay will NOT LET ME refund buyer. I keep getting an error screen and I've been trying for days!

Any ways to get around this? I added funds to my PayPal account 11/27. My bank processed it days ago but PayPal still shows its pending and estimated to arrive 12/5. If I wait that long my refund will be late. I just want to get the buyer their money...

Shipping Policies - Business Policies

When I try and create an new policy or update a listing, it says it can't connect.

search with transaction ID

can i enter a transaction ID somewhere and see the item purchased?

Items are not being shipped yet

It's been nearly a month since I've ordered the first item but it has never arrived and so I canceled the order and found another listing for the same item that I was trying to get and the same thing happened again and the shipping date for both list...

Ebay Listing Tool Issue

Hi is anyone else having a issue with the ebay listing tool? Just doing a listing and it fails to save. Just keeps spinning and spinning. Closed out and went to open the draft to finish. Draft will not open. I get an ebay error page.

Resolved! Why isn't My Samsung Tablet Browser Working on Ebay?

I just lost a bid cause my NEW Samsung tablet isn't supported on ebay.Apple favoritism/kick backs? What gives?Sorry, but I'm frustrated at the moment.

Photos in Draft are not transferred to Active Listing - open OLD IT Issue

Photos contained in Draft listing show blank when changing to Active Listing. Opened IT Issue 3 weeks ago - no contact or resolution at all.

Return Policy Doesn't appear in Ad

I am attempting to list new items and no matter what I do, I cannot get the return policy to show on the item page. It shows, "Seller does not accept returns" even though we do. Started a little after 12pm today (10/15/21)

Item specific column on Active sales

Item specific column on Active sales not updating or updates but message still there. Any help, advise? Thanks, frustrated human

Technical Issue with Selling Page Brand Dropdown Freezes Page

Every time I'm listing something and click on the Brand field the page freezes long enough that the message pops up saying do you want to continue to wait or close the page. I've cleared the cache, cookies, restarted, you name it. It happens on Chrom...