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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Item Specifics Disappearing

Last night before I went to bed I had 71 Item specifics disappeared. Now I'm up to 75 that are gone. this is ridiculous. I have been noticing random specifics are missing and I replace them and the next thing I know there are more. Where are they goi...

Closed konto

Why have you closed my account ??? !!!!Do not get paid !!!!!! Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lock on bidding, selling and the ability to send messages to other eBay ...

Ebay open online survey link

The ebay open online survey link doesn't work for me. It opens the app, then defaults to home page. Can anyone help?

Is there a problem with eBay? Can't update listing with variations!

Hi, just wondering if anyone else have issues with updating their listing with variations. All I was trying to do was update the quantity on certain items but it's giving me an error message saying there's a problem with the variation.

Contact Member: "Oops! Something went wrong. Please try again later." message for past 5 days!

For the past 5 days the Contact Member process through the Feedback profile keeps giving me the following message: "Oops! Something went wrong. Please try again later." I have put the correct item number when prompted to "Enter item Number" and when ...

We looked everywhere Error

When editing an existing listing and then saving , I get redirected to a We looked everywhere page and none of the edits saved. eBay say this is a bug , but I don’t see anyone else having this issue

Accepting counter offer from the seller

I received a counter offer from the seller on ebay motors. When I click the Accept Offer button I keep receiving the following error "There is an issue processing your request."

Signing out of Community

Cannot sign out of Community. Plus, was in my store account and able to sign out. The Community sign out should be synced to my account sign out. Tried 3 times to get out of Communty. Got this message: This auth.ebay.com page can’t be found. Then do ...

Pay now function not working

Good morning I won two items this morning, the pay now button is blue but doesn’t load the next page. I requested a total from one seller which was my only other option.. and the request came to me as if I were the seller. It was all fine yesterday. ...

Pay now function still not working

Anyone else having a problem paying for items in their cart?I have called and chatted with several customer svc. Reps, tried all fixes, and still no functionality.Any suggestions?I am hoping to start selling on ebay again, but cannot trust the financ...

Paying For Shipping Labels with Pending Payouts with Managed Payments PROBLEM!

I'm now on managed payments since the end of July. While I had no desire to ever jump to anything eBay claims is great, I had to to continue selling on their platform. So, today, I'm attempting to print my shipping labels, and I have the message that...

No Notification of sale

There was a recent stretch where I didn't receive notifications for my sales. I received every other type of message notification from the eBay app, so I didn't have a reason to believe there was a problem with the app at first. I just thought I must...

eBay glitch on sale

For the third time in two days I have had to rewrite data for a sale: spinning wheel freezes the page and it is impossible to store the entry. The reason is not my problem, but eBay's, but it translates into a cost of my time and energy. What compens...

Ship your order should allow for adding a payment method including paypal account & linked bank

eBay, please enable the ability to add payment methods to shipping - when I go to ship an item as a seller, it allows me two options today:1. Pay using pending payout2. Pay with your saved Paypal Account Neither of these options work - $0 balance on ...

Letting the buyer send their cart to the seller even tho items were on sale or discounted! Please He

Letting the buyer send their cart to the seller even tho items were on sale or discounted! Please Help! The buyer can send their cart if the items were not discounted. But if the items have a sale or discounted their cant>>>>PLEASE FIX THIS SO WE CAN...