Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Paying For Shipping Labels with Pending Payouts with Managed Payments PROBLEM!

I'm now on managed payments since the end of July. While I had no desire to ever jump to anything eBay claims is great, I had to to continue selling on their platform. So, today, I'm attempting to print my shipping labels, and I have the message that...

No Notification of sale

There was a recent stretch where I didn't receive notifications for my sales. I received every other type of message notification from the eBay app, so I didn't have a reason to believe there was a problem with the app at first. I just thought I must...

eBay glitch on sale

For the third time in two days I have had to rewrite data for a sale: spinning wheel freezes the page and it is impossible to store the entry. The reason is not my problem, but eBay's, but it translates into a cost of my time and energy. What compens...

Ship your order should allow for adding a payment method including paypal account & linked bank

eBay, please enable the ability to add payment methods to shipping - when I go to ship an item as a seller, it allows me two options today:1. Pay using pending payout2. Pay with your saved Paypal Account Neither of these options work - $0 balance on ...

Letting the buyer send their cart to the seller even tho items were on sale or discounted! Please He

Letting the buyer send their cart to the seller even tho items were on sale or discounted! Please Help! The buyer can send their cart if the items were not discounted. But if the items have a sale or discounted their cant>>>>PLEASE FIX THIS SO WE CAN...

Resolved! Wrong name in "tell us what you think"

So, today, I noticed...that little "Tell us what you think" link to the side of the page...was NOT my ebay name!I refreshed my page...and it was another different name! Every time I refreshed...a different name.WTH???Everything else is correct, but, ...

overview not changing for how many promotional items I have left to list for free.

eBAY messages (to eBAY specfically) not sending or recording

Several attempts to send a query to eBAY for help with copy to my email address have not gone through/ I do not receive the copy message in my inbox and there is no record of the message in my eBay message box either. Has been going on for a couple o...

Implement a DARK MODE for the eBay Website already!

It is 2021 and every major platform I used to login has the option for LIGHT MODE and DARK MODE.Should be built into the web interface without having to install 3rd party clunky dark mode extensions that have access to all your website data and slow ...

Resolved! Re: Saved search for an item not working

I have a saved search , but I rarely receive a notification when an item that matches my saved search becomes available on ebay. Occasionally, I'll check to see if the item is available and it almost always is, but I have not been notified of such. I...

Screen Shot 2021-08-09 at 12.19.35 PM.jpg

Screen Shot 2021-08-09 at 12.20.47 PM.jpg

Can't save items to watchlist on mobile app

Started about an hour ago. I'm unable to save any item to my watch list due to an internal error. Using a pixel 5. Signing out and back in and restarting the app doesn't seem to help.

Managed Payments Glitch - Customer Orders Canceled Instantly - No Sales Since May 25th

Anyone else experiencing this glitch, I am about to give up on eBay after 20 years. I have had no completed sales since May 25th. Customers are complaining that they place an order, complete the payment, and the order is immediately canceled because ...

Ebay Mobile Phone App Keeps Crashing

The mobile phone app crashes each time I want to revise an item from my mobile phone. This has been happening for about a week now. I've tried removing the app, turning off the phone, rebooting and reinstalling it but it still doesn't work.

Your connection is not private EBAY.CA

I get this over and over and over every single day on the candian site and the only solution is to not use ebay for hours. Then i can use it for a while and again i get the same thing telling me your certificate is no good or expired. So frustrating....