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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I can’t get QR cord or the label for return.

I tried to print label for return, however it just showed the loading circle and nothing show label.And I tried to sent QRcord to my email address but I can’t reduce it…Would you please help to get return label or QRcord…

Share listings on Facebook

I was able to share all my listings on ebay, but now I get an error message. How do I fix this issue?

Your opinion needed

This is my case. i sold a pair of speakers and like any of my listings i dont accept returns unless is a valid reason. Im not a full time seller so i dont have time to waste with lazy buyers that dont take time to read or look for info. the buyer aft...

What is going on with Ebay securty monitering????

I keep getting to have to change my password at least 2-3 times a week, now it was about 1 hour. Ebay says that someone is trying to hack into my account. i have changed my email and keep changing passwords, is this some form of abuse from Ebay, i ha...

ENDING A LISTING

.............WHAT THE eff??? WHAT HAPPENED to a simple element like .... ending a listing? Can't even find the link easily - and then can't get a copy of the ending .. like what was always previously available. It is so obvious that the new system is...

Photo image error / invalid photo

I'm in the middle of listing items for uploading later.. everything was fine until after about 10 listings everytime i upload an image i get a message saying invalid image !!!! they've been uploading for the past hour why suddenly are they corrupt / ...

Resolved! Preview feature on landing page now broken

Today, the preview feature on the landing page (https://www.ebay.com/feed) is broken.Instead of opening a modal popup to show a preview of the auction item, the modal tries to open for a second, and then I'm transitioned to the auction page.The featu...

Printing Shipping Labels does not work

Trying to print label. Just kicks over to "cannot accept payment" note. When will this be fixed?

Ebay Server down???

Can't contact a Seller about a lost shipment. "Contact Seller" leads to an unresponsive server. When will this be fixed?

Unable to verify Identity - Seller update - Possible Solution

Problem: So I ran into this issue on my account when returning from a long Hiatus. When Attemptingto sell, I got prompted to add bank Account, and change default from PayPal. After entering all the asked information and attempting to post an Item for...

Sept Seller check in glitch??

eBay is a half hour late to starting the SSCI and im wondering if everyone else is having the same problem.

Can't purchase postage

Trying to purchase postage but it doesn't go to postage page

Resolved! eBay is only blue text with a white background AND OFTEN unable to access site

Many, many times when I try to sign in to eBay in August, 2020, I see nothing but blue text and a white screen. Everything is non-functional, and I can not even access my auctions. What is the issue, and how long is this going to continue? This extre...

Resolved! "Access Denied" page when clicking on a link in a community email. "It's Pat".

Sometimes when I click on a link in an email from the community this page pops up. But I'm logged into the "Community" and can still go to that thread from my profile page. Does anyone know what this is?Reminds me of that movie "It's Pat"...... "Acce...