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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

New Order API problem

The eBay's New Order API is not working properly. What happens is the API misses few of the new order that the API should have sent.Please could you look into it??

Markdown manager promotions not allowing for 2nd discount

Hi i used to use markdown mgr with 2-3 different discounts at once, depending on the age of the item, ie 40% and 25%. On my ipad using safari, it is not allowing me to add additional markdown discounts. When i click to add another discount level, it ...

Unable to install App

I was having issues with the App and logging in.So, I uninstalled the app.Attempted to reinstall, but the status of the reinstall was "pending" for 12 hours. Wouldn't actually load it Tried cancelling, restarting phone, and installing again.... Same ...

False "Shipment Overdue" warning

My EBay sales are showing "shipment overdue" warnings within hours of the sales, even though I have a 1 day handling time. This has happened on every sale for the last 3 days. Is this happening to anyone else?

Resolved! I'm permently suspended from ebay?

I recently ordered some leaf insects and a enclosure yesterday, and made a offer to buy dairy cow isopods today. When I went to check ebay it said that I was permently suspended and was putting the ebay community at risk. I checked my email and found...

Screen locks up when we attempt listing Native American items.

Our screen locks up when we attempt listing Native American items. Native American pottery, jewelry, rugs/blankets, all different categories. We receive a oops message, screen goes grey. Message asks us to complete tribal affiliation, artist to proce...

Resolved! My ebay is screwed up

Can't access my listing to revise or even see them on PC. This is what it looks like when I try to go to my listings. Please Fix this ebay as I have not had any sales either in 2 days so I assume something is going on here. Plus it is impossible now ...

can't invoice with eBay motors

I can not invoice items sold on ebay motors. eBay states it is a vehicle and it can not be invoiced. I am sell tools not vehicles. I am losing sales and payments because of this. I am not listing under a vehicle category. I am listing under eBay moto...

Resolved! Concern my eBay gift cards at eBay motors in Montgomery Alabama scam me out of 1600 for a camper tra

Saving Templates Not Working

I am trying to save new templates and when I click save, the page gets stuck on "Saving Template" and never actually saves it. I have tried a few workarounds like creating copies of existing templates but the same issue occurs.

Crashing

I'm unable to create a shipping label. App crashing over and over.

Unable to ship from eBay app

I haven't been able to ship from the eBay app on my Android phone for a quite a few days now. I have tried uninstalling and reinstalling the app and nothing changed. I like to have the option of shipping from my phone. Is this glitch ever going to be...

Cannot Delete Some Items From Watchlist Weird Message

So there seems to be some items that never delete from my watchlist yet others can, why is that? I have one item in particular on there that does not show a price and cannot be deleted, and when I try I get a weird message that I listed a "spam and e...