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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Best offer accepted for AUCTION listing but "sold" screen shows "sold at asking price" no strikeover

I listed an item for a friend as an "auction" listing . We got a low offer but my friend accepted the low offer. I changed the listing to allow offers and then accepted the offer. When we checked the sold screen, the item showed that it sold at origi...

Total Frustration!

Every time I try to save a draft it doesn't work. Now it also doesn't let me list the item. The circles just keep spinning around and then I lose everything I have typed . Is there a fix for this?

Unable to add photos to listing

I have loaded photos for books I sell for many years. For the last week I have been unable to add photos when creating a listing. In the place where the photo placeholder usually appear there is a green spinning arrow that just spins and spins and sp...

Shipping Labels

Bulk Shipping labels did not load after payment and unable to Reprint the paid for labels. Anyone aware of system issues?

Ebay not allowing me to download shipping information

been trying all day to ship but ebay is not downloading my sales from this weekend to shipworks, some kind of problem

Saved Searches

Yesterday my Saved Searches disappeared. Has anyone else had this happen? Thx

hCaptcha

I hate dealing with hCaptcha!!! I have very good passwords.

can't create a listing

constantly getting the message It's not you. It's us when I try to create a listing, happened last week too, just occasionally I can get through and list. Soooo frustrating!!!

Technical issues w/ Scansheets

When using bulk shipping, once the SCAN sheet is generated it can not be printed . All morning I'm getting an error " This page isn’t workingprd4-labels-cls.gcs.pitneybowes.com took too long to respond.HTTP ERROR 504". CS knew nothing about this. Any...

Scan FORM page Shows No Avaliable Scan Forms to Print

Since Friday I have not been able to generate or print.

"Cop a pair"

Hello, I wasn't sure to report this.I noticed today on the home page of eBays android app- it says "Cop a pair"; referring to buying shoes.Where I'm from that means steal, I put a screenshot of Webster's dictionary confirming this. Also a screenshot ...

Resolved! Can't open/view all the photos on some listings, description running down side instead of across

Doing a search for a coat/jacket. The listings get pulled up. Click on one that might be interested in, but can not open the photos to view, they are there, just not able to see in larger view when I click on them.Go onto the next item, everything wo...

Anyone else having a problem with ebay error status code 500?

I have had this error code ( started last week ) keep coming up when I try and list items. Had a chat with ebay advisor earlier and was told they have had lots of complaints and the technical department was trying to fix it. I don't have a problem wi...

Resolved! Removing restrictions from my account

I'm writing you in order to report that my account anpleska0has not been hacked, owned and drive by myself.Nevertheless I've no ability to send private messages to the seller, see screenshot attached.Could you give me a favour and grant all needed fu...

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Ebay printing invoices in lanscape only

Workaround to print Ebay receipts in portrait that seems to work most always with my Chrome browser: From Purchase History, select your Ebay receipt, then click More Actions then View Order Details. Click Printer Friendly Page but do not click the Pr...