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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cant see my funds

When I got into my payout summary I keep getting the error prompt in the photos attached. Than the screen goes blank... This has been happening for two days now. Can you guys fix this?

2 years missing

I try to use eBay as much as possible over Amazon but I'm really disappointed that the app keeps logging me out and it's missing the last 2 years of purchases and activity. I wanted to give really good review on my last product but there's no way of ...

My Ebay AU saved searches are now showing American results?

Hi. I guess eBay AU doesn't have customer support anymore so I guess I have to post here and pray someone there sees it. Clicking "contact us" seriously just redirects back to the same page! Remove the button if it doesn't do anything! Anyway, since ...

Unable to relist items...

I've been trying for the past couple days to relist some items that I had to cancel due to non-payment. I offered second chances on both items which were not taken, and now that I'm trying to relist I keep getting the message "listing was not process...

Seeing payouts

Are any sellers having issues with seeing their payouts when I do it shows an alert message or asks for password again then the alert message pops up again

Error 443

I get an error code 443 when trying to view payment transaction?

Trying to check payouts.

When I click my available funds to check my payouts, im getting some error message, is this happening for other sellers as well?

STILL FREEZING UP FOR WEEKS!

After twenty minutes, I freeze up, and cannot get back in for an hour, despite continually cleaning, cacheing, washing, turning on and off. How many times a day am I going to have to do this? And for how many more months?

Resolved! ANYONE HAVING TROUBLE EDITING LISTINGS?

I keep being asked for password and then the "I'm human" followed by playing the image game. I then go where I need to edit, and it just starts all over again!

QR Codes NOT Working

1 of 2 QR codes came up as invalid on 3/26 so I was unable to ship. The guy behind me who was also shipping ebay came up as invalid as well. Any resolution? Will these work on Monday? It seems others are experiencing the same issue.

FAQ's - Cant add to the section

Hello, Is anyone else having a bug when adding to the FAQ section and an error message keeps appearing that there is an empty field? I have tried all manner of things, sign out and back in, filling the fields in full capacity etc. You can navigate to...

Not able to generate a shipping label

I am not able to generate a shipping label. When I try - I get a message = Something went wrong, please try later. Any ideas?

Resolved! Printing listings of items I've purchased

Why all of a sudden am I not able to print listings of items I've purchased? I had no issues with this prior to about 3 weeks ago. Has something changed?

Something went wrong and we were not able to generate the label.

I have been with eBay for many years, but I have never had this problem before. Ebay just will not let me purchase shipping labels. I go through the whole process, and then, when I click to purchase the actual shipping label, all I get is this... "So...

Cannot revise my item!

When I try to revise an item, a weird looking page comes up. Never ever had this problem before, it's all big checks and cannot get to any of the info. Is anyone having this problem. Also, I'm wondering it it's effecting my sales, very little traffic...