Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Unlock temporary locked account

I've received eBay letter:Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lock on bidding, selling and the ability to send messages to other eBay members until we can safely restore ...

User avatar by Pathfinder
  • 3289 Views
  • 12 replies
  • 1 helpful

Unable to print shipping labels

Tried yesterday to print a UPS shipping label; kept getting a message that "we are unable to print your label". Contacted ebay and was told it would take 12 -24 hours to correct; still no luck 24 hrs later. Also having no luck getting details on mone...

User avatar by Enthusiast
  • 5574 Views
  • 14 replies
  • 0 helpful

User created folders

There used to be folder I had which listed problem sellers, now it is empty, and I can't put a new seller in there. I want to be able to have a list of problem sellers, so I don't buy from them again for whatever reason. It appears Ebay removed the a...

Label glitches - Is anyone else seeing this

This glitch with the QR codes placed next to the shipping address and in the bottom right hand corner of the label (see below ... addresses, zip, and tracking number redacted) appeared out of nowhere about a month ago. I thought it would get fixed bu...

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Vintage Car Parts

"Vintage Car Parts" was a sub-category under "Parts & Accessories", yet now this category seems to have disappeared and vintage parts now go under very specific parts headings, or " vintage motorcycle parts" even though the parts may be for a classic...

User avatar by Adventurer
  • 1625 Views
  • 20 replies
  • 3 helpful

The app won't let me access my transactions

I was signed into my app and I was going through my transactions when it acted like it signed me out and then when I clicked on transactions again it gives me this error message: Hello, you can use your email or username, to continue with your social...

eBay charged me instaed of refunding

I recently got a refund for a pair of shoes as the seller did not ship them out. However, after I got the email that a refund was issued I checked my account and saw that the "refund" shows up as a charge on my credit card transaction history. Can so...

User avatar by Explorer
  • 238 Views
  • 4 replies
  • 0 helpful

Resolved! Payments from Buyers NON-PAYMENTS when Accepting Best Offers.

I'm a Top Rated Seller and I'm sick and tired of Buyers not making Payments after they Accept an Offer.Ebay needs to change their policy for Buyers to make a Payment right after accepting an Offer.In the past 5 weeks I have lost about $1.000.00 becau...

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