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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

wrong delivery address and unable to contact seller

So I bought something from someone in the Baltic States, and they shipped it to the wrong address, I live in the eastern USA and they sent it to the western USA. I am unable to contact them, and I tried returning the item after they wanted me to pay ...

IMPORTANT need to know: "Relist Item" option has a major flaw.

Hello everyone! You really need to be aware of this: both buyers and sellers. The ramifications are endless. Feel free to respond or ask me for more clarification. I will do my best to engage and respond. We all know when performing a "search" for an...

shipping labels

continue to receive errors tonight when trying to print a fed ex label. had to change the buyers address from a PO box to a street but it wont print???

new bulk editing tool

With the new bulk editing tool, one cannot go in and add to their listing the flat rate for each additional item. So now, I get to add this to 200 items. Do the programmers ever think this thru? All I can say is wow....once again, very very disappoin...

Unable to send best offers.

So I go to send a best offer and just get the pop up: Attention buyer We are unable to send your message at this time.{e113256-1139572x} It's been happening for a week or so now. I contacted eBay last week and was told it was a site problem which wou...

searching for vendors

There does not seem to be an easy way to search for vendors.Suppose that someone has given me the name of an ebay vendor that has something that I want, or I just want to find a vendor whos name I know. If you type it into the search bar it just says...

STORE FRONT ICON LINK BROKE AND SHOWS NOT SECURE ERROR

When you click on my storefront link, the icon of the doors below, it opens as NOT SECURE SITE!! The link in the bar came up like this https://stores.ebay.com/mensoddsntrends which looks correct to me. What is making this happen? It is not my clock. ...

Out of Stock Listing Summary Pulling Listings That are Active?!?!?

Within "Manage Active Listings" section under "Listings" in the "Summary" section a new counter is in red that reads "Out of Stock." Well all of a sudden my active listings that have been active forever are now being pulled into there with no manual ...

Can't Send Invoices- "You have not specified postage to the buyer's location"

New issue past 2 days sending invoices to international customers. After inputting shipping cost it says "You have not specified postage to the buyer's location. Please verify the shipping options before submitting the invoice." No matter what amount...

ebay issues

Yes folks Ebay's system is having issues at the moment

Stores Homepage Error

Hey chuck@ebay - the chat was locked before I got the chance to post this. On the stores homepage below the search bar there is a down arrow. When I click on it, this is what appears: It's blank and non-functional. I think it's supposed to show sort ...

Can't get to order details

Our company can no longer get to 'View order details' to print invoices for accounting. We are using the Microsoft Edge browser under Windows 10 x64. When I click on purchase history, pull up an item (at least the last two) when I click on 'View orde...

Can’t list on eBay

Hello, I’m unable to list on eBay using my Chromenook. We have tried everything under the sun and can get the listing drip down to work at all. We are needing to. W Af

Selling listing tool crashing.

Is anyone else having trouble listing. Got half my listings done and everything crashed. Now items that said didn't list, are popping up minutes later as listing but they are duplicate listings now I have to end. Come on ebay. We are down to one whee...