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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

2 year long glitch can't be just us

This is more just a VENT! that trying to get answers. We have really just given up on this ever getting fixed or even just neutered. Sorry, had to do that joke. Short and sweet - ebay has been glitching our four accounts since the switch from PP to m...

Resolved! My account addresses are in Ireland but I keep getting emails in German

Hey there. I recall that this account was registered many years ago when I lived in Germany. Nowadays I live in Ireland and have changed the registered address and shipping address of the account to an Irish address. For some reason ebay insists on s...

Not getting any notifications

So what is the problem. No sales notification or best offer. Time to fix this. A joke.

Pictures of items not loading

I am here to shop today, but I can't see any pics of the items I'm looking for. I'm on a windows laptop which I just rebooted. I tried Google chrome, Micro. Edge. and Avast browsers. All get the same results. Help?

Cannot Retract Bid - Timeout Error

The Retract Bid page times out after attempting to retract a bid under any option selected. Raised this with the Live Chat and the only options given were to Contact the seller to retract (they won't) OR Win the auction and not pay. Auction has 4 day...

Can't login

I have recently changed my number and broke my old phone. I cannot get into my ebay account as it keeps sending verification codes to my old number. Surely there's another way in? Im currently using a seperate ebay account to post this question.

Gift card glitch

> I’m going to send a copy of this letter to every web site related to ebay. Every email i can find. Every fax number I can find to all my friends and colleges news stations daily until it’s resolved > > On may 29th I purchased a $75 ebay gift card f...

Invalid File

Apple update my iPhone last week and now I can't download my photos to eBay. Keeps repeating invalid file.

Promotion Impressions Down to 0

I don't know what is going on with Ebay currently, but I have read up on these issues dating back to 2019. Why they haven't found a solid solution baffles me. And it suprises me Ebay hasn't handled this properly or let alone fixed it. Literally costi...

Getting no views on listings

Ever since ebay changed the view count system to 30 days, I’ve been getting no views at all. I used to get views easily but now nothing at all. Is there any way I could fix this?

Daily Sales not updating.

It started I believe yesterday. My daily sales totals aren't updating. I've sold 10 items today and it still says I have sold nothing. Not sure if they are now totaled at the end of the night or what.

wrong delivery address and unable to contact seller

So I bought something from someone in the Baltic States, and they shipped it to the wrong address, I live in the eastern USA and they sent it to the western USA. I am unable to contact them, and I tried returning the item after they wanted me to pay ...

IMPORTANT need to know: "Relist Item" option has a major flaw.

Hello everyone! You really need to be aware of this: both buyers and sellers. The ramifications are endless. Feel free to respond or ask me for more clarification. I will do my best to engage and respond. We all know when performing a "search" for an...

shipping labels

continue to receive errors tonight when trying to print a fed ex label. had to change the buyers address from a PO box to a street but it wont print???

new bulk editing tool

With the new bulk editing tool, one cannot go in and add to their listing the flat rate for each additional item. So now, I get to add this to 200 items. Do the programmers ever think this thru? All I can say is wow....once again, very very disappoin...