Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! New app update glitch? No “back” button.

When I search for products to on eBay in the app (just updated to new version today), and then click into a listing to read the description/ see pics there is no “back” option. Maybe I’m just missing it, but I can’t figure out any way to get back to ...

ALL Item Descriptions Scrunched into Inch Wide Left Margin when using Firefox on Laptop

This has been going on way too long and needs fixing. I use latest version of FIREFOX on my LAPTOP and my tech savvy engineer husband has researched this issue for many hours/weeks. It is NOT a FF issue, but an eBay issue. ALL Item Descriptions show ...

Resolved! Issues with creating a new listing on Ebay

I am creating a new listing and ebay will not let me select preowned for condition. When i cross post from List Perfectly the images are not copying ove and the condition is prefilling at NEW. I saved it as a draft then tried to sell similar and edit...

Account On Hold

hello I'm trying to reactivate my account, but every time i try to contact eBay Support by E-mail of By Call, i always get error message. how can i contact them ?

Leaving feedback for a buyer

I tried yesterday and this morning to leave feedback on items that I sold. Both days I have a message at the top of the page that says there is a problem.I can type in the feedback but I am not able to submit it.Is anyone else having this issue

Item specific disappear/reappear in new listing tool

I click "Sell similar" on a previously sold item. I upload my photos in the listing. I scroll down to item specifics, and want to change one of the drop bars. I click the drop bar I want to change, and they all disappear. I then have to scroll down, ...

No Sales since May 2022 algorithm change

I have had zero sales since the algorithm change. I am a small boutique seller, but previous to the changes, I had regular sales. I am about to close my eBay account at this point as nothing has improved - what's the point of this platform now?

Using Varo Sorry, we are unable to connect to your bank at this time. Please try again later.

I tried using my new Varo account for ebay payout's and got this error just clicking on the link to Varo in their list of banks, Sorry, we are unable to connect to your bank at this time. Please try again later.Is there something wrong with Ebay's se...

'Confirm bid' out of sync with 'Time ending' by 14 seconds

I was about to confirm a large bid, when the 'Confirm bid' window suddenly disappeared about 14 seconds before the listing should have ended, meaning I could not place the bid.I was using the same Windows 8.1 laptop as usual, with Opera 89.0, and no ...

USPS tracking numbers rejected by eBay system, destroying valid tracking metric

eBay's system is (and has been for many weeks) rejecting the upload of countless VALID & actively traceable USPS tracking numbers. We have many customers unhappy because they believe their orders have not shipped - and we will soon lose Top Rated sta...

Advanced Search unable to limit to local suppliers - eBay.co.uk

I noticed yesterday that I was receiving emails for saved searches that were nationwide and not limited as specified in the advanced search menu. Again today I received notification of items from nationwide sellers and confirmed by a new manual searc...

Purchase overview disappeared after changing username

I just wanted to change my username, but sadly after I did it, I couldn't find the items I've purchased.Any solution will be very helpful, thank you!

Can't list new items

anyone else can't get the page to load for listing a new item? Everything else works but I am not able to list.

Resolved! Feedback comments section won't allow me to insert feedback comments

Won't allow me to post feedback.Feedback somment section pre-populated with sample feedback and won't allow me to delete and post my comments

deleting declined offers

How do i delete declined offers from my ebay home page.? why have the option if it doesn't work!? .. I am inclined not to watch' items of interest anymore because of these offers I keep getting and declining .. I am close to deleting my account .. !?...