Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Ebay not letting me have any zero insertion auctions

I'm not sure if there's a change or if anyone else is having this issue, but I was going to set up an auction for an item in my store, and as I scrolled down to start the listing, I saw that I was going to be charged $0.25 as an insertion fee to star...

Black screen of death on monitor only with eBay

I have an external monitor.At least once a day it goes black when I maneuver through eBay screens and ONLY eBay screens.Sometimes, it comes back up. Many times, I am left with a black screen that can't read my HDMI connection from my laptop. Both are...

customer support

customer support information instructions on eBay site do not work or exist as given. cannot connect with live person only recording stating to go to ebay.com /help ebay.com /help instructions begin the same non-working instruction cycle it appears t...

NO heathly upstream

I have been getting, out of the blue, this message for 2 weeks now when I try to share my listings to social media. I have called, fb message, still not fixed. Anyone else?

Account issues

So I’ve sold a total of about $900 worth of items on eBay and am unable to claim any of the money due to eBay not verifying chase bank. I can’t seem to find a resolution to the issue and when I managed to reach customer support they tried making me d...

Android app counter wrong

The app shows that 2 items are waiting to be paid, yet when I click on the link there is nothing there. I really am waiting on no items to be paid, yet the app has had this wrong counter for at least 2 weeks.

CSV Uploads no longer works properly

I believe I found a bug. For years I am using CSV to create listings on eBay. Since today, I cannot perform it. I was about to list new offers - I got a specific error: 2;Add;Failure;21919303;"Error - Das Artikelmerkmal Markenkompatibilität fehlt. Fü...

Account Settings Blue Links Unclickable!! Anyone else experience this issue?

Hello, I recently have hit this unusual problem. After logging in and clicking account settings I am unable to click any of the blue navigation links. (I have attached a screen shot.) Strangely the gray footer links on the site work, just the blue na...

Resolved! Ebay glitch. Ebay approved a return, issued the label and immediately marked it as delivered. HUH?

I checked the tracking thinking somehow a tracking number maybe was reassigned that shouldnt have been. But the tracking shows that USPS does not have the package yet. But the return details are saying I have two days to issue a refund. I would prefe...

Pictures suddenly disappearing on active listings after renewal via GTC

I have over 9,000 listings. I cannot play this game of tracking down listings with pictures suddenly disappearing ten try to find the photos among 100,000 eBay photos on my hard drive, or pulling retaking photos and submitting. I’m in quicksand over ...

No healthy upstream

I have been receiving this error message all day, checking other items for ssle by seller, doing searches from search bar, or trying to reply to a message received in email.Still have ongoing problem with images not loading for listings viewed.On and...