Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
All my items are free shipping USPS First Class. Yesterday they mysteriously changed to USPS Priority. Now shipping costs more than the total sale for all my items. If I revise and change it back the listing does not update and still shows Priority. ...
I live in the USA, I buy many items from British sellers on eBay UK. I also have almost 1200 items saved in my custom lists, and currently have over 300 items in my watch list. I normally receive notice of a seller offer in both my alerts and in my m...
I started using the Ebay Standard Envelope to ship my coins. Most of the time the tracking on individual orders do not reflex the actual tracking status I can get from https://parcelsapp.com/en/tracking/ Why?
I have been trying to have Ebay fix my store email marketing tool but with no results! Since Sept 28 2020 I am not able to send e-mails to my newsletter subscribers with consequent loss of sales. Ebay is worthless as I have been asking to check my ac...
If I combine postage on items and set them to dispatched. The system still sends messages regarding items I have already sent.
After I do a search and filter by used all the results disappear even though it shows 200 results under used. Also the condition menu on the side completely disappears. When I change item condition=4 in the address above to condition=2 it will show u...
It's frustrating trying to change or type in the card description names. ( Under Item specifics "Card Name") I noticed you have to slowly type in one letter at a time, then wait a couple seconds to type in the next letter or you'll be completely kick...
Notifications for messages stopped working, no number on the summary page next to messages, no number by the notification bell icon. Items bid on and not won not showing either, watched items that have ended not showing, the whole desktop program has...
I am finding it so frustrating. If I need to edit a listing and add a further description in the additional box, but it only allows one letter to be typed. You have to click back into the box after each letter. This makes it impossible to add further...
I use the monthly Tax Invoice report for my book keeping. It's normally generated automatically at the end of each month but the August tax invoice is missing. Will it be generated late? Not at all? For clarity's sake, I'm referring to the Tax Invoic...
I am attempting to refund a buyer for a combined shipping discount. I tried and it failed 3 times yesterday, once today. The e-mail subject is : "We're unable to process a refund"The body of the message states: "There was a technical issue and we cou...
Using the website to make an auction listing,Under 'PRICING', then 'Scheduled Start Time' - the hour and sometimes day will not be set as clicked in this menu. When the time and day is set, and 'Done' is selected in the upper right hand corner of thi...
I am finding today that I am unable to exclude P.O. Boxes when listing my shipping option with UPS. When I tried to do so with the bulk edit, P.O. Boxes does not come up as a choice for excluded location.
When trying to print "Order details" from a purchase, the resulting output is only in landscape... portrait is not an option. In fact, when I first launch browser, the layout option of portrait/landscape is visible for a split second, and then disapp...
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