Report eBay Technical Issues
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Shipping changed on all 200+ items yesterday

All my items are free shipping USPS First Class. Yesterday they mysteriously changed to USPS Priority. Now shipping costs more than the total sale for all my items. If I revise and change it back the listing does not update and still shows Priority. ...

User avatar by Adventurer
  • 201 Views
  • 7 replies
  • 1 helpful

Store e-mail marketing

I have been trying to have Ebay fix my store email marketing tool but with no results! Since Sept 28 2020 I am not able to send e-mails to my newsletter subscribers with consequent loss of sales. Ebay is worthless as I have been asking to check my ac...

No USED results.

After I do a search and filter by used all the results disappear even though it shows 200 results under used. Also the condition menu on the side completely disappears. When I change item condition=4 in the address above to condition=2 it will show u...

NO Notifications

Notifications for messages stopped working, no number on the summary page next to messages, no number by the notification bell icon. Items bid on and not won not showing either, watched items that have ended not showing, the whole desktop program has...

User avatar by Adventurer
  • 55 Views
  • 0 replies
  • 0 helpful

Adding additional description to a listing

I am finding it so frustrating. If I need to edit a listing and add a further description in the additional box, but it only allows one letter to be typed. You have to click back into the box after each letter. This makes it impossible to add further...

Refunds keep failing

I am attempting to refund a buyer for a combined shipping discount. I tried and it failed 3 times yesterday, once today. The e-mail subject is : "We're unable to process a refund"The body of the message states: "There was a technical issue and we cou...

Location exclusions.

I am finding today that I am unable to exclude P.O. Boxes when listing my shipping option with UPS. When I tried to do so with the bulk edit, P.O. Boxes does not come up as a choice for excluded location.

User avatar by Adventurer
  • 71 Views
  • 1 replies
  • 0 helpful

eBay is printing *only* in Landscape

When trying to print "Order details" from a purchase, the resulting output is only in landscape... portrait is not an option. In fact, when I first launch browser, the layout option of portrait/landscape is visible for a split second, and then disapp...

User avatar by Adventurer
  • 2023 Views
  • 38 replies
  • 2 helpful
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