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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Shared Listings Not Displaying Correctly

Facebook posts created by sharing from eBay don’t display the photos correctly. I understand why. eBay defaults to square. Facebook defaults to rectangular. Are there any plans to fix this?

App Keeps Closing While Listing Items.

Everytime I'm in my listing description and changing something it starts to freeze while typing, or not catching up while typing, then closes to home screen. It's been doing it for the last 30 minutes. I've reset the phone, cleared the catch, and a b...

Looking at your views on each listing

I know that this maybe a very small change item but lately when I have been trying to check the views on my listings, it will only allow the 30 day look. I cannot get click on the drop down to give me the 7 day view and the whole time I am trying to ...

Is Anyone having trouble getting to my Selling page,?

Hello,for at least 2 days when I got to check my sales, and what I have up for auction, "All Selling" goes to a page with just all lists and arrows. What's going on? I may not be explaining it well. I just wanna go back to the simple way ebay used to...

Communication with buyers not working?

Is this feature removed? Or broken?

Standard Envelope Grayed Out

Standard envelope option says "Buyer Selected" and it's the only option I provided, but the selection is greyed out so that I can't purchase a label. 12/29/22 4:30pm

Search on Firefox not working correctly

The formatting is completely off when searching for an item.Using Firefox. This happens sometimes on other parts of the website.

Screen Shot 2022-12-29 at 10.29.26 AM.png

Resolved! Technical Issues selling page

I keep trying to go to my next seller page but it is stuck on page 1. I have 4 pages of listed items and I cannot get to the other pages. When I hit page 2 page 1 comes back up. Is anyone else having this issue?

RP - Error when Messaging Seller

Error when Sending Seller a Message Are there moderators and/or administrators on this forum? I keep getting errors like this one when I message a seller... Even when it's a seller I've bought from before and /or the item is obscure and has been ...

My share button when I click "email" won't send. Tells me I have a wrong server. How do I fix?

"Email" used to offer several sever's. AOL, GMAIL etc. Now it doesn't. Why and how do I fix this? I'm on an iMac.

Can't see my eBay bucks

Hi everyone. I just made some purchases but they didn't result in eBay bucks. When i proceed transaction i saw that i will receive this bucks but as a result when i return to the page with bucks it shows zero.

Emails from eBay cause Hotmail to become unresponsive when opened

For the last two or three weeks, emails that I've received from eBay freeze Hotmail, if not Firefox itself. If the email is opened, none of the Hotmail commands respond to a mouse click. I have to refresh the page to restore functionality, but only i...

CAN'T SELL ANYTHING ON MY EBAY STORE BECAUSE MY SOCIAL SECURITY NUMBER IS INCORRECT!!!!!

When is my issue going to be resolved? I can't sell anything on my eBay Store because my social security number is incorrect. I need this resolved now please! I've been extremely patient with this situation, but this is ridiculous. I have lost my opp...