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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

improve search sort; reduce "gaming"

Currently searches set to "Price + Shipping: Lowest first" count listings containing multiple items at multiple prices as though they had the lowest price among their constituent items. I believe any of the following would offer an improved user expe...

Ebay offers go to outlook junk mail.

How do I stop seller offers from going to junk mail. I don't want to upset sellers when they make offers. Thank you.

Regarding Tracking uploading issues with ebay order ( Shypmax - AWB No. 4209262693748109124021133245

Hello Ebay, Team I cannot update my tracking number of a sold item from eBay store.please resolve this issue quickly. Best regards,Mayur Hiwale. (HiwaleFoodking)+91-9049877799

invoicing paying problems

I've sent several invoices to my excellent repeat buyer who is having problems making the payment. When my buyer clicks on ‘pay now’ it doesn’t proceed to next step.

Can't seem to relist or sell similar? The glitches just keep coming and coming

I sold some earrings, buyer hasn't paid but ebay canceled the sale saying that the buyer is no longer registered user. Okay fine, they say you can relist the item. I go to relist and I just get a blank screen with some copyright information. I try se...

Unable to leave feedback

I keep getting reminded and emails to leave feedback for an item but every time I try to leave feedback I get an error with no explanation as to why I cannot leave feedback. I waited for awhile, got another email asking me to leave feedback, but got ...

My listings are gone

I don’t see any of my listings. My account is in good standing and I’ve received no notification of any suspension

Cannot enter full phone number for account so cannot update and verify!

Cannot enter full phone number for account! Need to add an extension.Also, eBay provides NO way to contact them by phone!!! There is NO easy way to contact eBay about technical issues.

Website errors

I'm trying to appeal a case athttps://www.ebay.com/ReturnCase/[case#]/AppealRequestbut there is an error in the code, so when I try to upload an image, it says: "We are unable to upload your file(s). Please try again." All files are PNG or PDF, and u...

Why can't we sort by Views? Why make that unsortable? What's the reason?

No reason to not allow the seller to sort by Views inside your Active Listing panel.Everything else you can sort except Views. It's 2023, make it happen. We know this site doesn't load all your listings perhaps they don't want you to know all the one...

Managed Active Listings Not Properly Coded to Work with Safari Browser

You have improperly coded your website to work with with the Safari browser. The three buttons to the right remain grayed out even after an item has been selected. The Edit button is not grayed out, but can't be used. Only the small "Edit" links work...

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Estimated Deliver Times

Weekend upon us. Friday 3pm in United Kingdom, Just had an order and buyer was advised to expect deliver from me:Dispatch by 22 May at 11.59pm BSTMake sure you send your order within the dispatch time you specified in the listing.Estimated delivery d...

Active Listings Pages Not Loading Fully

The active listings page isn't fully loading and I can't search my active listings because the search function isn't loading.

Problem with unpaid items

My awaiting payment items keep changing the sale dates. I have 3 items awaiting payment one of them sold a week ago and the other two 2 & 4 days ago. Every day the sale date advances to yesterdays date so even after a week I cannot cancel due to nonp...

Ebay home page down, but says the rest of the site is working fine. I can't seem to access anything

I have many auctions ending tonight, I schedule them to end on Thurs night. I have had several buyers email and say they could not bid at the end of the auctions. Am I obligated to sell when Ebay was down again when my auctions are ending?