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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

The bug

When I clicked on message sections,I will be moved in the error page with link https://www.ebay.com/n/error?statuscode=500 Can you check that?Thnx Goran

Problem with messages

When I click on messages it returns a page saying "Its not you its us - our server is down"Been this way since last night

Messaging is down?

I was in my messages, when all of a sudden I get a 500 error. Everything else seems to be working. What’s up?

Resolved! I can't get into the eBay message page

Hello..when I try to access the messages page in my account, I get this message:It's not you. It's us. Our server is down, but we'll have things back to normal soon. If you still need help, visit our help pages.Should I wait or contact the eBay suppo...

eBay Messages Not Loading

Anyone else having issues with messages today? I have 2 messages from buyers, it took forever just to get the messages inbox page to load and then when I clicked on one of those messages, I got this: Other websites are working fine and other parts of...

Resolved! Ebay Messages Down But.... FYI

It has been reported that messages are having issues because of down servers. Check your phone App to see if you can get your messages. I tried mine and it worked with no issues. My browser still does not work with messages. FYI

Now View Order Details Doesn't Work

Anybody else being told that "this site can't be reached" when you try to View Order Details? You know, like when you're trying to see where to ship your sale to? And the hits just keep on coming from the tech department.

restart on Ebay. Have been on this site for may years, until VIRUS! Removed virus, want to go on.

Have been identifying "tall buildings/residental buildings etc . Can't start listing. Up until VIRUS have gotten best feedback. Please call ...help needed. Thanks

Purchasing guitar

Getting run around..Ebay says get ahold of seller. When trying to contact seller they will kick off when I try to message to return item. Try to get back in touch with Ebay & tell me to get a hold of seller . Ebay will not talk to me directly. I know...

issues

I'm trying to publish a product but I can't. i'm trying this since yesterday but it always seems like error says "The app is not working right now. Please try again later"

Cannot Cancel an Order (without payment method added)

Cannot Cancel an Order (without payment method added) as noted in the title. Adding payment method is not working, (reported on another thread) therefore cannot refund a canceled order.

Search For Anything box

At the top of the page there is a search for anything box, when I click on it a drop-down box shows several recent searches with a clock if front and a X on the right. I want to remove some of them, so I click the X and it goes away until I click aga...