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Forum Posts

Vero and Copyright Emails Blocked?

This issue has been happening for a week now. I've emailed vero@ebay.com and the emails come back as blocked. I've emailed before with no issues. To test it out, I tried sending the same message on another email and got the same blocked message. I al...

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Shipping Labels

Is anyone else unable to purchase a shipping label? I keep getting an error message that says "It was not possible to generate the label. Something is wrong. Please try again later."

User avatar by Adventurer
  • 309 Views
  • 11 replies
  • 1 helpful

Item not received case won't let me select "Yes, I will provide tracking number" stuck on "No"

I seem to be encountering a bug with an item not received case and I'm wondering if anyone else is experiencing the same thing? A buyer opened an INR case against me for a package that's been confirmed delivered to the address they provided, but when...

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Make users enter the package weight for the shipment label to avoid time wasted trips to parcel drop

Problem: The incorrect weight was entered onto the shipping label even though I had selected the correct parcel dimensions which said that it was for up to 20kg - see screenshot, with my package being 3.7kg. When I took the parcel to the drop off poi...

ShippingLabelSelection.png
User avatar by Explorer
  • 76 Views
  • 1 replies
  • 0 helpful
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