eBay

Dollars instead of Pounds

Hi, can someone help me please.I am a UK Seller. In my seller hub active listings the values are showing in US dollars, I want them in Pounds Sterling, how do I change this?Thanks in advance for any help given!MALCOLM

Problem with eBay Vault listings - they don't show an Authenticity Guarantee

I'm a big fan of the eBay Vault and would like to see it succeed. However, I've noticed that items in the eBay Vault do not prominently display that they have been authenticated (which is required to be in the Vault). Vault listings are also not incl...

Request for assistance on 6/16 remains unanswered

On 6/16 I used the request for assistance to remove a negative feedback using the link seller help chat (bot) provided. When submitted it said I would get a reply within 24 hours, it’s been a week and the request remains unanswered. I used this page:...

Tracking of items sent to the US are no longer being updated after leaving Brazil

Until May 31st, 2023, every item I sent from Brazil to the US had a lot of precise tracking information on eBay tracking system, from the moment it's been posted on the Post Office until its delivery to the buyer. Unfortunately, everything changed fr...

24 to 48 hours before items are Visible

And before you say it, I know what the eBay contract says, that uses to be worst case scenario, now it appears to be standard operation, what I'm saying is until about a week ago, I could list or edit or add to quantity in my listings and they would ...

Issue with uploading shipping label for return iOS

There is an issue when you have a return and choose to upload your own shipping label using the iOS app. After you upload the shipping label, eBay’s app will “automatically” scan the label and it chooses what it thinks is the tracking number. It has ...

Removal of item details after purchase

Removing item details after purchase eliminates cross checking for proper item identification and/or missing representation of items. Descriptions should be available to buying and ebay to ensure buyer is receiving proper products. This should be ava...

promoted listings

I can't see promoted listings On my Listings???????

Does anyone know how to contact me with ebay a phone or private chat the seller does not answer

Feedback won't update after leaving feedback

seller hub shows awaiting feedback, I have left positive feedback. After it has been left, eBay does not update and still shows it hasn't been left yet. I have gone back to leave feedback again. eBay say's feedback has been left but it still shows up...

Welcome back "server errors"...NOT

For the past 2+ years, "server errors", "system failures" and "It's not you it's us" have been a daily situation on ebay. Then the first half of June something changed and my sales jumped back up to 70+ items a day, no errors or failures and life was...

Manage your Q&A for buyers does not answer the international shipping question correctly with eIS

I noticed today the questions buyers see on the first page of the contact seller link does not answer the question about international shipping correctly. I am not sure how many buyers even see this page much less read it but it is a technical issue....

ebay browse not working!

When I go to any seller's list of items (with only several exceptions) I see nothing even though I know they have current fixed price and auctions listed. What's up with this???

Search Bar in Selling Tab-> Orders not giving results when searched by buyer name

When I try to search a buyer via User First Name. most of the time the results are blank due to misspelling or capitalization. Is there a way to make it a fuzzy search so that at least capitalization is not an issue?