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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listing views

My active listing view’s suddenly changed to zero tonight. I’m a new seller since April and wondering if this is normal. I’ve never seen this before.

eBay issued credit card problems

I made the mistake of signing up for a eBay credit card. They made it sound as though you could use it immediately and without restriction except for your credit limit. Apparently, that was not correct. Instead after speaking to half a dozen folks an...

Suckers!

CAN SOMEONE PLEASE TELL EBAY HOW BADLY THEIR NEW APP SUCKS! THE "BEST" OR "OLDEST" ONLINE SHOPPING PLATFORM DOESN'T EVEN HAVE A DEDICATED CUSTOMER SERVICE OR FEEDBACK LINK OR SERVICE ON THEIR PAGE OR APP! YOU PEOPLE JUST SEEM TO MESS THINGS UP EVERY ...

"Invoices can't be sent for eBay International Shipping orders."

This is a new error I've gotten this week when attempting to invoice my international customers. I've never had any issue invoicing them in the past. Has there been some change in the system, or is this a glitch? I have one customer that I need to co...

Feedback

I left negative feedback (for the first time in about 30 years) about 2 months ago and it does not show up on the sellers list in the past 12 months. The seller had a 100% rating with over 7,000 sales. Does eBay delete negative feedback for selective...

Can't permanently change SOLD ITEMS sort order as I can with listed items.

Funny thing happened. I was looking for other people who thought this was a problem and I came across a thread that was EXACTLY what I am talking about. Yes! Turns out it was my question from a 4 years ago that got absolutely zero responses. Hard to ...

Resolved! First Class Package domestic shipping amount showing up waaay to low

My new listing : https://www.ebay.com/itm/125968861198 has first class package selected as the shipping methor. For some reason, even though I've revised it time and time again, the shipping amount shown on the screen to the domestic customer is less...

I cant print Label for UPSS Parcel Select

When trying to buy a "USPS Parcel Select" label I get an error that says "Please select an item" I already changed my payment method and tried it from the computer, but I could not and I already talked to eBay and they say it is an error of the mail,...

Listing Attempts Created by Sell Simlar Sometimes Freezing

While creating a listing in Seller Hub, a listing will freeze up in that entries to at least some item specifics cannot be made, and the only clickable option is Save for Later. Upon saving, the resultant draft is immediately usable and can be comple...

Is there a way to bulk find / replace actual HTML strings?

Is there a way to bulk find / replace actual HTML strings? I've tried the bulk "EDIT; Item Description; Find / Replace"; but it doesn't work. It seems to be looking at the actual description text and not the HTML code. eBay keeps changing the syntax ...

Order Status Not Appearing

The Status That Shows Whether If a Item IsPaid -> Shipped -> DeliveredHas Disappeared From My Current Purchases Information, I Have No Idea if This Is On eBay's End But I Wanted to Know If This is Normal or Not, Thanks!

Best offer should be prominently displayed to buyers

Anyone else notice how hard it is now when a buyer is browsing in a sellers store to see if they accept offers? First they have to click on the listing, then they have to click on "View all details" before they can even see if there is a "Make Offer"...

query

Good day,although my question probably doesn't quite fall into this category, I want to take advantage of this because I couldn't find another contact that would allow me to ask a question. Nine days after my payment for the purchased goods, when the...

My store is not found

I just got orders yesterday, and today I can't access any option under the "Store" tab, and my store can't be found anymore! Help!

Can't Leave Feedback

I left positive feedback for an item that just arrived today. But the seller has not received it. I double-checked, and refreshed the page several times, but the feedback left icon is still gray. So I tried leaving feedback again, but received the me...