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Current known technical issues - updated as of 04/22/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Auction listings in sporting goods and collectables/militaria not showing up

17 of my auction listings are not visible to buyers and can not be found by searching. The categories that are affected are sporting goods and collectables/militaria.

DHLeC shipments not updating correctly on eBay's platform. Losing TRS status.

Dear eBay technical support, I am writing on here today, to bring to your attention a glitch on your platform with DHLeCommerce shipments that has been affecting our business since October 2022. In November 2022, we began contacting eBay's Merchant/C...

ebay order search only works for title words, not on tracking/order number/item number/seller id

Recently ebay has hidden the tracking number on the overview page for unknown reason, that makes expanding the order search function necessary if eBay was not bringing the track number back. Currently eBay order search only works for item title words...

Promoted Listings Advanced Bug maybe

Under unknown circumstances Promoted Listings Advanced does not work for some listings. I had a drop to zero impressions on some listings even when overbidding the suggested cost per click. Additionally after deleting a Promoted Listings Advanced cam...

Error 402

Trying to re-list an item that the buyer never paid for.

1 question 1 suggestion regarding search options.

Question: Recently, the customized search option won't implement 60 items per page. Instead, it hits 60 with a show more button. Once clicked, the page continues to scroll instead of opening to a new page 2, 3, 4 and so forth. If the search has thous...

Search not working

Is anybody else having any issues with search?

Resolved! Checkout issues with PayPal

Same issue as https://community.ebay.com/t5/Technical-Issues/Checkout-issues-with-PayPal/td-p/28007602 EBAY please fix!!

Zoom Feature

Is there a problem with the zoom feature? I use this feature a lot and it is not working. Anyone else having this problem?

Order Delivered emails show delivery in wrong time zone

An order I bought was just delivered today, using USPS, and I received a (very helpful!) Order Delivered email from eBay when that happened. But the "Dropped off" section in the email shows the delivery time as 8:57 AM PDT when it was actually 8:57 A...

Unable to search.

Search ANYkeyword and NO results are found.

Anyone notice a difference since last nights site maintenance update

For the most part, unlike the last two years, this month I have got no server errors, no system failures while working on the site listing and such. So my sales jumped back up close to where they should be the last 15 days. $800-$1100 a day selling 5...

Can't revise listings. Well, this is embarrassing. We're sorry, but the listing tool isn't working r

Error Message when trying to revise-> Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.Go to Ebay Seller Hub Page.

Getting a eBay prompt message

When I go on the eBay website after about 30-45 second I get a pop-up message that says this page isn't responding, it gives me two options wait or refresh. I've tried both option and it gets the page to respond but only for a few more minutes and th...