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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Promotion Page Not Functioning for Seven Days

Ths MacBook user wants to fully utilize the many benefits of eBay's promotion options Highlighted that I am using a MacBook because one of the representatives shared that the new MacPros (like the one I have) are using M1 chips and not as compatible ...

Adjusting font size on ebay page

Your competitors ( I suspect Google or perhaps Microsoft) are having a fine time. I no longer come to ebay for anything because the font size on pages that are crucial to view to use ebay (though not so much pages that I might not ever visit like thi...

eBay phone support bug - customer circular redirection

customer calls eBay because they’ve already looked online and can’t find what they need to solve their problem. They have to google the eBay support number because eBay does not list it under their contact/ help page. The customer calls the support n...

Bulk label tool 'forgets' inputs

I switched to using the bulk label tool last year and it has been a big time saver. However, on at least 10 different occasions, the tool has errored out and told me that it was unable to get a quote for the order (in all red text), then when I go to...

Seller dashboard cheating good sellers out of a lot of money

I have been on Ebay 23 years jears. I was a top rated seller for many years selling watches; selling to over 32 countries. . I decided to sell fashion jewelry which is mostly silver and gold or gold plated. My rating dropped down to above average. Af...

Flat rate shipping discount

Went into shipping preferences made a flat rate shipping discount bulk edited 400 listings applied the flat rate shipping preset to each listing saved it they completed when I go to each individual listing. However, the tab for combined shipping is s...

I got scammed and eBay did absolutly nothing about it

Hi everyone reading this. I've been using eBay for over thee years and I thought eBay was a secured place until Jun 16, 2023.I bought a brand new phone from a scammer (tracart4). They sent the alleged item in record time and got delivered in three da...

Impressions for promoted listings fell off a cliff on July 17th.

Did anyone else's impressions fall off a cliff on July 17th? It seems that organic impressions are steady but my promoted listing impressions are a fraction of what they were before July 17th. I found a YouTube video from Hayfrosells reporting the sa...

Get An Error Message When Trying to Accept An Offer

I sent an offer out to watchers. I received a counter offer. I then countered and they countered again. I want to accept their last offer, but I get an error message every time I try to accept it. It says to try again later. I really need a way to re...

Listings flawed.

So iv been doing some revisions to listing and have been coming across alot of "unable to revise bid or offer" these listings have neither..so I have to end them then sell similar..Also noticed several with "please select shipping services..Fixing th...

Trading Card Listings - Missing Condition Requirements Error when trying to update

I am trying to update my listings with the new condition requirements for sports cards. I keep getting the following error when trying to make bulk updatesThe condition descriptor cannot be revised for auction style listings that have at least one pe...

Buying postage

Ebay will not let me update my PayPal payment for buying royal mail postage. I did cancel the automatic payment through PayPal due to me having another PayPal account I am wanting to use. I have waited nearly 48 hours but still no look on ebay allowi...

ebay opening new tabs sooo annoying. fix this!

I cant keep track of my searches anymore as ebay automatically opens news tabs. ANNOYING? Yes. Causing frustration Yes. Discouraging my use of ebay... ABSOLUTELY. And no I don't want to have to change the program every session.

New listing disappeared faster than Bermuda Triangle

So I made a new listing, typed out quite a bit in descriptions and tags, published it - then went back to make one edit to a photo, resubmitted, got the message that said congrats your listing was posted, and then I clicked on hyperlink to "View List...

eBay bug - cancellation request/approvals not working like it should

Buyer purchased something.buyer credit card charged.Minutes after purchase buyer realized the purchase was made in error and submitted cancellation request.minutes later buyer messages seller and requests the seller accept the cancellation. seller ac...