Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Catch up on the latest updates focusing on trust and optimization.
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The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
We need to have more sortable fields for our listings in order to modify/edit/bulk edit our listings and not miss listings.We need a sortable shipping field that separates items by what default shipping the item has. This will really help with the up...
Unable to complete the expiration date box...yes, used the correct format...all the other cc info was accepted...nothing I typed would appear in the exp date box.
this isnt in my settings and i can custom shrink it doesnt change anything even at 60 percent. i tried print to fit page.. and alot more. its on my label printer and regular printer. work around? anyone else having this issue? I believe its the sourc...
Tried to place an order, and the Allstate window popped up. When I declined, the app stalled. I tried six times. Ended up using Firefox for the purchase. Not sure if others are having the same problem.
For the last couple of days when I try to access my unsold items on my PC using the latest version of Firefox I am sent to a login page. When I input my password it bounces back to the same login page. I have deleted cookies, changed password, and tr...
When trying to launch a sale in our eBay store, we receive the following error: "We ran into a problem, but we're working on it. Please try later." All information is correct. The problem is at the very end of the process when the LAUNCH button is pr...
Wheel spins round continuously but doesn’t find item I’m trying to list
orders from 6/28/23 - Current (7/3/23) are not properly automatically syncing tracking info for shipments made in eBay shipping portal. I had to use order number to search in shipping label screen and copy and paste tracking into existing orders (app...
I am trying to pay. I click on pay now and it doesn't go to check out screen. I just get a black screen with a pale scan line moving across the screen.It then sends me to an item sold screen of item I wish to pay for.Also as I thought it might be tha...
I am calling this a technical issue for lack of a better category. The issue here is that if you select "awaiting payment" item from your notification "alarm bell", you better be ready that if you pick the button "Continue to payment" that you are ac...
All of my listings have incorrect estimated shipping times on the main pages. I have a 3 business day handling period but the main listing pages reflects an 11+ business day handling time. These show extended estimated delivery dates, sometimes 18 da...
This has worked for me for years, and as recently as a few weeks ago. Now, when I go to Seller Hub, select "Listing Templates", then create a new one or edit an existing template. When I get to the "Shipping" section, select the "shipping method" (st...
Ebay mobile app for I-phone is not working correctly, The app is not refreshing data , ex sales history, payments ,unds allowed,notifications, and feedback is not updated since about 3-4 days , I shut the phone off and im up to date on all mobile upd...
I'm a new seller trying to attach my secondary checking and i keep getting an "unauthorized" notif. im doing this all from my phone/the app if that helps
Listing item description keeps deleting after typing very detailed description. It has been occurring for months despite several calls to ebay and it has made the listing process unbearable.
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