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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Chat Transcript Not Attached

Chat transcripts are not attached to the email sent by system.

Printing 2 Per Page on 8.5 x11 when its set up for 4X6

Is anyone having issues with ebay printing 4x6 labels? I can print single labels on ebay and bulk labels on every other platform. But when I go to bulk ship on ebay they print out two per sheet on an 8x11 even though I have it set up for 4x6 on ebay....

Can't print shipping labels

Anyone else having this problem? Purchase label button will not light up at the end.

eBay Shipping not working USPS experiencing issues all day

I haven't been able to create labels today using eBay shipping tool. It says USPS is experiencing issues at the moment and to try later.Does anyone know what is happening or if it will be resolved today?

On-Going & Reported Over a Month Ago - Collectibles WWII Original US Taking Over 24 hrs to go Live

This was reported by several sellers well over a month ago and has not been fixed: Collectibles/Militaria/WWII/Original Period/US/Homefront (and other sub-categories) are taking well over 24 hours to go live. Currently at 11:15 a.m. eastern U.S. time...

Why am I unable to leave ANY feedback for buyers? Not trying to leave negative feedback.

I haven't been able to leave feedback or any of my buyers. I'm not looking to leave negative feedback, ebay won't allow me to leave ANY feedback. Please help. Thank you,

Resolved! Search Manipulation Policy Bug

I just had a listing taken down, and I received an email saying I broke the search manipulation policy for including "AutographedNo" in my title or description. However, this is not the case. I believe it's a bug from when I selected "No" for "Autogr...

Can't get rid of saved search box

Is anyone else having a problem with not being able to close the saved search box when opening eBay on the website? Every time I open eBay, it automatically opens up a dialogue box of my last saved search and won't close. I tried clearing my cache an...

Auction Biding Problems

hello, I'm recently holding an auction and cannot seem to access my bids and they won't all show up in my notifications. it has happened more than once but this time it gotten so bad to where the people I'm selling to are messaging me and telling me ...

Terrible new interface

These buttons are occupying 1/3 of my 27'' monitor and this photo is freaking huge, i have to scroll it to see seller's text, **bleep**? Fire your so-called-frontend-designers, they are the worst in the world!

Markdown Manager

I use Markdown Manager all of the time and check mark the "Include skipped, or new items when they qualify". This feature stopped working for me 2 days ago. With holiday sales right around the corner, this definitely hurts my business devon@ebay Can ...

repair a damaged ebay gift card

During the scratch off process the 13 digit code was damaged and unreadable. How can I get this fixed? It has a $25 value. I contacted Ebay and was told that they would email me instructions but never got an email from them.

Stupid Verification won't allow me to login to Ebay

STUPID security verification won't allow me into my account. I input the correct login and password, then i pass the pick-the pictures test (are you human) but then I get the "Please secure your account" crap, please verify your email, which I do, th...

I need to register my new PayPal account to E_ bay

I need help registering my E_ bay account

I ordered something paid for it and I'm not going to get it.

I ordered and paid for it as a guest. It was the wrong address. I tried to correct it by opening an account. I'm going to lose my money because you got terrible customer service