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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot access my "Selling/Sold" link is Frozen .

Cannot access my "Selling/Sold" page so I cannot print my labels for tomorrow . I am not having problems with any other site I visit.

A mixture of Self Hosted and EPS pictures are not allowed.

Trying to revise a listing but getting the error "A mixture of Self Hosted and EPS pictures are not allowed.". Tried to clear all images and revise and I get this error. Remove all but one photo and I get this error. Reload all images and I get this ...

CANNOT ACCESS MY SOLD ITEMS 6-17-21

Can't access any of my SOLD items which means I can't see what sold, can't print a label, and can't communicate with my buyer. What the hell is going on?????

Estimated Delivery Time

my buyer was just informed:Dispatch by 29 Aug at 11.59pm BST which is MondayMake sure you send your order within the dispatch time you specified in the listing.Estimated delivery date shown to buyer: 28 Aug 2023 which is Sunday as well as 30 Aug

Ebay auto pay on auctions+

As a long time seller and more importantly, as a buyer, this auto pay is an atrocity! I understand it is intended to stop non payers but why experiment with someone who has never NOT paid for an item??? The other day I went to bid on an auction. Of c...

Bring back the tracking number

Bring back the tracking numbers on our purchase history page... Stop fixing what's not broken !...Your "improvements" are not welcome nor need it !

Well that didn't go well

I got screwed over pretty good as a seller. I had 5 auctions up which all contained several unbuilt car model kits. A single buyer was high bidder for all 5. I invoiced him and he paid. There was no way that all 56 models would fit into a single box....

Photo edits while creating a listing are not saving

When I make a new listing, the photos I upload usually need to be edited for size etc. When I finish the edits, it appears that the photos are edited and when I submit the listing and it goes live only half or less of the edits actually stuck. I have...

Ebay Search -Toggle Options Return Error Message Page - Site/Category Wide Issue!

elizabeth@ebay I started a thread on the Selling board yesterday on this issue, you can read through that thread here: https://community.ebay.com/t5/Selling/Sales-Down-Recently-Maybe-Part-Reason/m-p/33917247#M2257276 The Issue: I sell in Music > Viny...

Artificial External Site Views ?

For well over a month I get a day here and there where my external site views blow up ..... and it happens fast. I just had 300 external site views in a little over a hour, My average full day would be between 25-45. The really odd thing is these vie...

Auctions can't be promoted?

I have a few auctions listed for comic books but they all say not eligible for promotion? I think they used to be? Is this a bug or is there a workaround?

Page Loads Slowly

When I am doing searches (from 'My eBay' page, not seller hub), the page loads ever so slowly. The bouncing ball at the top that indicates loading, continues bouncing for 25 seconds. I timed it. If I try to change the search or do anything on the pag...

"You can't relist this, because you've selected to automatically relist it." Error not fixed

Since the old thread was locked out and suggested starting a new thread, here you go.I am STILL getting this ridiculous error message when I attempt to relist an ad. Even though I DO have Auto relist turned OFF, the system insists that it is turned O...

Taking down a Weapons Part listing that was labeled CORRECTLY

I'm getting so sick of this, I had a listing listed for over a month and today I sold my last item of that lot. The listing was a Knights Armament Vero Beach FL 11 rib Rail slide that is a universal fit on most weapons. I realized that after the list...

Order Delivered notifications received when item is dropped off

I've recently started receiving confusing "Order Delivered" notifications for orders obviously not at that status. Both through e-mail and Android app. In actuality, they have just been "Dropped Off" by the sellers with the tracking freshly added. Lo...