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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Motorcycle Parts Compatibility Not Working

Hi the parts compatibility is not working correctly for motorcycles. It has been working great for a few years now but it ain't today. Honda cars come up not motorcyles.

Ebay Catalog not finding any products

Is anyone else having an issue with the Ebay catalog? Regardless of what product I try to find in the catalog it just takes me to a blank template.

Frequent Forced Password Resets

Ebay has force-reset my password 9 times in the past 4 months. The boilerplate message implies that someone has been using my account, but oddly enough, I've never received an email informing me of a login attempt. How they are using my account -- in...

Search engine is down

Klarna/ eBay gift card

Bought Klarna/ebay gift card. Error message states that ebay doesn’t show this card in their system. Pls help!!

Broken product library???? Hello??

no product library when I go to list an item I have to enter all the details by myself instead of having it pop up to have the info needed. (Parallel, print run, features, card #,) have to type literally everything in manually now and it's very frust...

bulk edit tool not working at all

for the last 3 days my bulk edit listing tool isn't working.just has a black circle that keeps going around in a circle

I’m trying to bulk update all my listings. Impossible. Why?

Never Ever had any problems with bulk listings before this morning.I have used it for years…A little circle ️ just goes around and around and around.Thank you in advance for your help!

We've encountered an issue on our end

I tried to sell and at the end and when the auction listening should go live, it shows me the message: We've encountered an issue on our end Thank you for your patience Try again I tried again and again and I cannot sell. I pressed the ? icon in the ...

The option to add an item to custom list has disappearred from the item listings

The dropdown that used to be available on the right side of the "Add to Watchlist" button has completely disappeared. Checked firefox and safari.The only way I can see to add an item to a custom list now is to add it my watchlist, and then from that ...

Can't edit promoted listings

3 days now, I can't edit promoted listings to a different % amount or end the promoted % from bulk edit or from the promoted listing filters page.I get just the spinning blue circle forever

Why is it taking so long for eBay to fix the issue with the Bulk Selling Tool?

For the last 3 days I haven't able to utilize the tool as I get an infinite loading screen when I open any pictures or try to make any changes. When I click out the entire page goes unresponsive and needs to be refreshed. I've seen other sellers on f...