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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listings not eligible for offers still going on since June 6

After creating a post on 06/06 about this issue, this is still going on. This is happening in all the listings I have the possiblity of sending offers. No matter if they're listed today or before. Any prediction of when will this be fixed? devon@ebay

Shipping Calculator is not offering USPS Cubic Rates when cheaper on Ground Advantage

Shipping Calculator is not offering USPS Cubic Rates when cheaper on Ground Advantage packages. Postage was $4 higher on eBay vs Pirate Ship. As usual the customer support ensured me everything was ok and there were no issues. https://www.ebay.com/se...

Sign in Activity

I saw my sign-in activity and it showed locations from all over the world such as India which freaked me out. I quickly changed my password, and all of them disappeared but one in New York. I did contact customer service and called them for a payout ...

Photos not showing, problem with gallery image.

For the past 2 months, 20% of all our listing images are having issues. Images are not showing up in gallery. Customer service is also unable to help. We have multiple stores and images showing up in 1 ebay store will not show up in the other stores....

Purchasing shipping down?

Anyone else having issues this morning with purchasing shipping labels?

Resolved! The ebay member-to-member contact policy violation detection is insane.

On a site where you buy things the words "poor" and "quality" are banned from messaging??Are you serious?? Can't send a picture of the item either because somehow a picture of a defective item with no text anywhere in it also trips the detection.

Print Order details does NOT list important information

Today when I printed Order details the results had new information (Shipping instructions) which resulted in important information on the right side to be missing. This missing information included Order number, Sales record number, Subtotal (cost of...

Problems with accepting offers this morning

This morning I had two offers from the same person on two different items. I swear I accepted both. One is still showing I need to respond, but when I click on it, the option is no longer there. The other one I accepted is no longer in "response need...

Resolved! My Sold Item Does Not Appear Under Orders or Awaiting Payment

Hello, I sold an item 3 days ago, but I did not receive any notifications or emails. The item did not appear under my “Orders” or “Awaiting Payment.” I was lucky enough to notice this while I was double checking my inventory today and could only view...

Network error on selling link

Cannot open the selling link on the eBay app keep getting network error code I tried restarting my phone restarting the app clearing data and catch files still getting error code everything else on Ebay app works

SKU field is missing for Team Access member

I have an issue: the SKU field isn't appear for secondary Team Access account.Main account shows this field fine.The issue started to appear last Friday, before it was working fine.Tried another browser, even tried to create a brand new secondary acc...

My listing is not showing up when sorting by price.

I noticed for about 3 weeks that one of my items was getting almost no views, compared to similar items I was selling. I discovered that, although the item displays at the top when searching for "M367 Mixer" under Best Match sorting, it is not includ...

background remover tool on app and website doesn't show eraser or pencil

When I use the background remover tool on photos, in app and on website, it removed the background, but the eraser and the pencil have disappeared. No way to make corrections. Is this just me?

Not able to see activity logs for team access/multi-user account access

Hello, I'm not able to see any activity logs for team access/multi-user account access from the activity of my employees. I'm only able to see when I disabled an account. Is there something that I'm missing to enable activity logs for multi-user acco...

Emails are being rejected today

Out of the blue all email notifications are being returned by eBay to our inbox with the following message: Your access to submit messages to this e-mail system has been rejected.We have used the same management software for 20 years, Everything work...