Report eBay Technical Issues

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Problems with buying

Unable to buy now or add to basket but able to see purchase lists of previous orders placed before 13/03/2024Using android 8 but everything is working normal on huawei phone t30 lite running android 10 doesn't make sense

Return request automatically closed

I am trying to return an item, I raised a return request and it got automatically closed due to system glitch. Now eBay is not helping me raise a return request again. That is their system error the customer support team is not helping me. The system...

can't buy purchase label

When I go to purchase the shipping label, nothing happens. I have rebooted computer and tried another computer. Each time when I go to purchase a label and click on that button, nothing happens. It's been going on the entire day. Am I alone?

completed listings/sold listings not working.

yet another bug, have heard this issue from others as well.

Problems Loading Photos on new Listings

Hi Everyone! I have had the same issue happen 3 times over the past two months. When I go to drag over my photos into a new listing they sit and roll. I can walk away for an hour and still none have uploaded.I have not changed anything on my end in 1...

How do I get customer service from ebay regarding my account?

Today I received this email:"Previously, we notified you that you're required to submit information to confirm your identity. However, it appears that you still haven't provided this information. Until we receive the requested information, your use o...

Seller Hub technical question if you know the answer please!

How do I eliminate the available quantity column?I’m an antique dealer selling 1 of a kind items.Available quantity is always 1.Don't need the entire column taking up space in the center.Thank you Friends, in advance...

feedback incorrect on Combined orders

When I leave feedback for combined orders, it doesn't register, and system tells me the order is waiting for feedback, whe I go back, it tells me I've left feedback already. This doesn't seem to sort itself out overnight and seems to only be an issue...

Bids for Auctions with wrong dates and timestamps, appears to be an exploit to win after times up

I'm seeing suspicious bids on recent Auctions. https://www.ebay.com/bfl/viewbids/355521002917?item=355521002917&rt=nc&_trksid=p4429486.m145235.l2565And https://www.ebay.com/bfl/viewbids/156107655414?item=156107655414&rt=nc&_trksid=p4429486.m145235.l2...

Can't unsubscribe from emails

I want to unsubscribe from emails, but nothing works. I go to the "Communication Preferences", unselect every option, and still I'm getting emails from Ebay for stuff I don't care for. Is anyone else having issues???

Buy it now does not work

The buy it now button is non-responsive

My feedback is at zero and my seller level forecast is unavailable. Why is that?

Red Notification Bell Keeps Flashing On/OFF on Seller Site

Hello, The red notification bell keeps flashing on and off with no notifications. I have cleared my cache and rebooted my system several times. This technical defect going on for several days now with no resolution on my part. I do not see this parti...

Resolved! Why are all my hidden purchases now showing up on my summary page?

Why are all my hidden purchases now showing up on my summary page?

"Seller doesn't ship to your location" - odd error for purchase

I received an offer from a seller for an item and decided to accept it. At each and every step in the process, from reviewing the offer, to accepting the offer, to confirming my acceptance eBay kept warning me that the "Seller doesn't ship to your lo...