USPS tracking is not updating on eBay. I just refunded a buyer for a
parcel that was long overdue when after investigating I found it had
actually been delivered a month ago. USPS website is showing a blank
page when entering in the number. It only w...
I was doing some price adjusting last night on shipping profiles and I
noticed some of my excluded countries that I don't ship to had been
unchecked. Anyhow thought I'd pass this along. I had not touched
anything prior to that so I have no idea why t...
I have a buyer that placed two orders within minutes of each other.
Normally if the items weren't combined in the cart you could go to each
individual order page and add the same tracking number to both when
shipping together. Now I'm getting an erro...
I've been trying to give a potential buyer a 20% off discount. They are
in the UK using Ebay UK. For some reason the code I gave them cannot be
applied. I tried it myself on another account and I too encountered the
same problem. I also set up an aut...
Can you no longer report abusive Ebay messages? I can't find an option
anywhere in my messages to report. They haven't bought anything so I
can't use the standard report options. I've blocked them but based on
their history this should probably be re...
I just noticed this as well. It is driving me crazy. Makes it seem like
I don't answer messages even though I have. Most responses are just
people thanking me for something. I can't keep replying to those as it
is annoying to buyers and creates an en...
This is a custom print order coming from my printer so the label had
already been purchased and I can't cancel it now. I put in the tracking
on the first order and in the second I marked it as shipped with a note
that is was combined with the first i...
Ok I finally figured it out. Looks like they had a guest Id and then
created a proper ID. They were extremely similar so I didn't notice. The
only thing I was comparing was the name and address. Same address. Same
person.
The OP's post is helpful. I for one am glad posts like this exist. Lets
others know they are not alone in similar situations and potentially how
to handle them.
