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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Major bug while listing in Firefox - Crashing with "We Looked Everywhere" no matter what I do

No matter what I do, when I am trying to list from a template or creating a new listing, I get a crash and met with one of these screens. It also happens if I'm just trying to load the ebay home page or do pretty much anything else. The only page I c...

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Labels Wont Print

Cannot generate labels on ebay all day today!

Saved Searches

Not a critical problem, but annoying, nonetheless.Saved Searches:Items Per Page is reverting to 60 rather than the 240 that was saved for the search.

Working Capital- Lending Point

I've paid off a loan through the EBay Working Capital Program. I've been trying to reapply for over a week. I get error messages every time. I call Lending Point as it tells me to do this if I have a problem. They tell me I can ONLY apply through the...

first blessings 2 sheep. I only have one set to sell not 2 sets; please remove one of the 2 sheep

I only have one of the 2 sheep to sell ; not 2 . PLEASE REMOVE ONE OF THEM.

Getting error when pressing "commit to buy" button on Request combined shipment

I have some items on my cart from one seller, then I press "Request combined shipment".Then after I press on "commit to buy" button, getting red error "Something went wrong. Please try again later."

Support Chat Transcript NOT Received NOT Attached in "Customer Service Chat Transcript" Message

I had to contact chat support. I received a message that the transcript of my chat session was attached to the message. However, there was no attachment and it was not in the body of the message. I've seen someone else post about this before, so I'm ...

not receiving messages on website from 11-30 to 12-27

I have not received any messages on the eBay website since 11/30. In their customary client-unfriendly manner, there is no way to contact eBay to resolve this. Chat choices are limited to the barest minimum. Help topics are the same. There is no plac...

Amazon sellers who go on ebay needs a special sticker when they list there item

I use ebay because so far it is a trusted system. It has worked for me as a buyer and seller and vice versa. I want to avoid anything amazon. Amazon offers free-shipping due to the fact they have their own system team which cost amazon more money. Th...

We looked everywhere message when listing a item. Started a few days ago.

OTP Not receiving on given phone no

Hi, Can any one guide. For phone no verification, OTP is not receiving on registered no. Phone no is working fine.

Replying in eBay messages from USA to Australia (as an example)

When I try to reply to a customer in Australia, I get a red banner alerting me with this message....."...The question you are trying to answer is either invalid or older than 90 days. You cannot respond to questions older than 90 days.,,"(below) I ha...

All morning. I hate you eBay.

Can't access "My Sold" for several hours now. Mobile, PC, multiple browsers, multiple IP addresses, sign out, sign in, always this stupid red error.

Blue Care shipping alternative shipping label scam needs to stop buyer beware

If you look up the tracking number via other trackers you will find it is Blue-Care Shipping label. You will find many people who needs a refund. Many of these buyers have negative feedbacks.Chance it is a scam meant to fool you and ebay. Blue care s...

Cannot Accept Offers

As of this morning my account cannot accept offers, attaching photo of error message I receive when trying to accept. This is happening on both mobile (app) and desktop.Last month I also had buyers unable to pay and unable to accept offers, it seems ...