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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

MY PURCHASES SECTION DISAPPEARED IN MY SUMMARY FOR THE YEARS 2020 TO THE PRESENT

I've been a member for over a decade. My purchases always appeared within my summary. Today, all my purchases from 2020 to 2024 disappeared. No matter what I did to the menu above the Purchases section within the Summary, the years 2020 to 2024, just...

Login sign in SMS text message security verification codes no longer being received - not working

On my main eBay account I haven't been receiving any SMS login security verification codes since 6 March. eBay’s webpage says the codes have been sent, but they aren't received. I reported it to eBay on 7 March but it's still not working.Other websit...

There is something massively wrong with search!

I tried to list a doll this morning, and, while researching comparisons, I noticed that the total items shown didn't match the total search results. It showed there were 6 results, but only 1 was shown: I thought maybe it was a "clear your cache", et...

Social Marketing down

Any idea when the Social marketing tool will be working with Facebook and in turn Instagram since they are both mutually linked. The only social channel able to used at this time ins Pinterest. Here is what it states at the top of my social. Instagra...

can't upload pictures

Not able to pay

Liked iphone 13 Pro max, click buy it . Complete all credit details, billing address and shipping address and finallyg to pay. WHAT HAPPENED. eBay will not process payment. HOW DO I KNOW . I checked with my bank. My bank checked my credit card and de...

getting on ebay with my phone

I have been an ebay seller for years. I got a phone recently and they set it up with a different password etc. and they won't let me on because they say that password is already in use. Of course, that is me but I cannot get the help I need to set my...

My bad review i left was deleted

Below is the review i left for the seller. This review was deleted within an hour of me posting it. I truly don’t want any other buyer to go through what i went though especially if they are a novice to the card game. This seller has a 100% positive ...

Getting onto eBay

I keep getting “Opps! Something went wrong”. Or: “We ran into a problem. Please try later”.Has been this way since last night.

I need help

Hello,I switched by mistake from MOBILE SITE (telephone) to CLASSIC SITE (computer) How can I switch back ?THANKS .

Refund Help

On 2-22-2024 I purchased an RV on ebay motors. I paid through Apple gift cards. 1,200 dollars. I also was asked to make an 800.00 payment (refundable,) for 5 days of insurance. The RV was now on hold until I made the 800.00 insurance payment. At this...

Having issues searching items

I feel like they changed the way I search for items. First, there used to be a little box to click if you wanted to search items in titles AND descriptions. That little box is gone now, and I have to go under ADVANCED search to do it. Not a big deal,...

Add error

Hi, not sure if anyone else has had this but when I try to add an item to my watchlist, I get the message ‘Add error’ ‘There was an error adding the item, try again’i have tried re-installing the app and also searched a number of items but just get t...

Your refund did not go through. Please try again later or contact us. 11-17-2020

Having refund issues to ebay buyers. "Your refund did not go through. Please try again later or contact us. " Everyday same issue. I know eBay knows this is going. I already got ding before because I asked for help.

Error 429

After signing out of the app and then signing back in it wouldn’t accept the passcode it kept sending and now I have error 429 which I gather it has made to many attempts at logging in spoke to eBay chat and they didn’t seem to know what’s happening ...