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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My item search window will not retain settings...

Good morning and hope you're all having a wonderful Holiday season! In the last 2 weeks, I find my search window settings are resetting back to a default (?) every time I log out. I clear cache and cookies with every logout on my PC - this has never ...

My Primary shipping address has been change with no authorization have lost packages now

Hello. My Primary shipping address has been changed with no authorization and now have lost packages. please urgent help. Have no success to contact Ebay support agents.

Unable to delete unsold

Been going on for a few days now. Using Chrome. I've been unable to delete items that were ended by me. The dropdown doesn't even open. I've cleared cookies, cleared cache and restarted I can't have these hanging around to get phantom re-listed. Is t...

Feedback issues

My feedback percentage says 0% anyone know why that is? I have been a member since 2010 and have 671 transactions

Search fails to find an item

I have a lot of saved searches but often I find that a straight google finds listings but the Ebay search doesn't. Example: ipm-429 or ipm* should find thishttps://www.ebay.co.uk/itm/124297525571 One clue may be that I am in the UK but the seller doe...

Markdown Sales not ending

We set the markdown sale ended but the sales is still in processing, please fix it asap, eBay

Volume Discounts Missing?

I haven't listed anything in the last couple of days, and when I started to do new listings I saw that the option for volume discounts was missing from the listing form.I went further to check my listings and none of the volume discounts appear. Is t...

ebay keeps relisting items after they're sold

After a customer bought an item I discovered that it (along with 4 more) was already sold. I cancelled the order as "Out of Stock" and refunded their money but I think it makes me look bad.I've sold 12 items and only five were relisted so it's obviou...

Ebay Authentication - charged $14.95 but items NOT authenticated (shipped directly to me)

This past month I have been charged multiple times for ebay authentication but the items (shoes) have been shipped directly to me. I believe this is a bug in ebay's software.The seller discounts their shoes not long after originally listing.The disco...

I’m unable to list on eBay through the app, is there any solution?

I can’t list anything. I’ve tried removing the app and downloading it again but it didn’t work. This is what’s happening: I start a listing, upload photos but there is no option to go back to the listing on the photo page. This is all I see - So I cl...

wont load sold items on ebay app

on the mobile app it wont load sold items, very frustrating!

The done button after you load pictures has disappeared

I can load pictures but the top right done button is missing. So you lose the pics after you exit out. Anyone else having this problem today ?

No Done Button

Haven’t been able to list anything for 4 days because I am stuck in the photo section and can’t get out. The done button that is usually their isn’t for some reason. I have no way of getting out or completing the listing. What is this ? How can I get...

Seller Performance Level

Both of these items the buyer did not ship them back and the return was closed by eBay, but still both items show up bad for my Seller Performance as shown below. ebay support was contacted on separate phone calls to the Phillipines support people bu...

Truncated Hour & Minute Fields on Scheduled Listings

Am using a PC to schedule some listings for a future date/time. However, the dropdowns for the hour & minute fields are truncating to just the first digit (see picture). Makes it difficult to select the time I want the listing to start. Need a softwa...