Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Buyer can't pay for item because.....

Ebay tells them I don't ship to their area...which is Indiana. Come on now Ebay.....get it together. I ship anywhere in the USA. How do I fix this so the buyer can pay?

Shipping labels won't print - again - downloads as pdf file instead

Anyone else having fun with this glitch? Trying to print my shipping labels for today same as always. Instead of simply printing as always they now download as a pdf file. I don't want pdf files for one time use shipping labels cluttering up my compu...

Site Preferences - Multi Quantity Listing - Out of Stock Option

This setting is currently not working properly. All of my listings, including single quantity items are appearing in my active items after being sold.

ebay Android app - custom watchlist not visible if default is empty

Hello, Another bug with the new watchlist changes.In the android app, if you don't have any item in the default watchlist, then none of your custom watchlists are visible/accessible. What I have to do as a workaround is find some random item, add it ...

Auctions Ending and Going to Unsold

As I wrote in the description, all my auctions are ending and going to the unsold tab, not allowing me to send an invoice and not allowing the buyers to pay

Active listings disappearing

Having some active listings disappear today (about 20 to 25 of ~1460). Have seen this happen before and they have always reappeared with a few minutes to several hours. Anyone else experiencing this today?

test

testadsfdddadsf

Unable to Save Label in app

Hi, when I click 'save label' the menu disappears and the screen freezes. This means I'm unable to print to my thermal label printer which takes up a lot more time and doesn't make the parcels look very nice when you have lots of sellotape all over t...

Changing language??

Hello! I live in Switzerland and we have 4 official languages! I cannot find how to change the language? My ebay is in German and I can't really understand it as almost 40% of people here. I never saw a website (particularly that big) who cannot hand...

Refund my money from the site ebay

I want to get my money back from the site and they said it is not possible

FEDEX overcharge AGAIN!

As was the case for a two week period back in April sellers were getting overcharge adjustments for shipments using Fedex. Ebay eventually posted message in the Seller Hub and adjustments were corrected. TODAY, two months in arrears I get another of ...

Is eBay consistently down for anyone else?

For the past few months as I am listing- eBay just shuts down. I get the "We Looked Everywhere" page and the "Where's all the stuff" page almost every time I am trying to upload a bunch of stuff. I then have to wait 10-20 min for it to come back, ver...

I can't change the country.

So far, there has been no problem changing the country, but after changing the country to Malaysia, I can no longer change the country. Is there anyone who solved this problem? Please don't answer me to open a new account.

Where is all the stuff problem

I logged out, cleared history, restarted computer, clear history again, and returned as a browsing customer to find this...

Manage active listings Search by Item Description giving incomplete results

I use an internal code in my listing descriptions to help me locate where an item is shelved and am trying to Search by Item Description so I can find all the low value items in a particular location and decide if they are still worth selling after p...