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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Paypal password rpoblems

I'm having trouble retrieving my paypal password and changing it.

Resolved! Underperforming listings list exclusively NWT one offs.

This has been going on for a while. I sell mostly used clothes. Sometimes I list NWT one off items. These always end up in "underperforming listings" no matter what I do to them. None of my used items end up there. I have just changed the discription...

Strike Through Pricing

OK, I know there were a couple of discussions on this but they are 2 years old and older so here we go.Two of my competitors have strike through pricing and I would like to use it too.... I read you can do it through your store by putting things on s...

Problem hiding purchase when partial refund

I use My eBay as a buyer's workflow tool, so that I know which items I have received. Once I receive an item, I hide that item from My eBay. I have found that when a seller refunds me money from an order, I can no longer hide that order. In my specif...

Ebay shopping module on the Fritz?

I have not been able to purchase or print a shipping label all morning for the last 4 hours. Not 'bulk' or 'single'.Anyone know if this is a known outage?I am in 48114 MI

Ebay shipping label will not print

labels create but come out blank when printed. contacted e bay they said there is a technical issue they are working on. does anyone know another way to print a label so I can ship my stuff ?

Manufacturer Part Number Shows on Listing Yet I cannot Relist or Sell Similar

Ebay ended a few of my items says needs MPN but it there on all the listings yet I cannot get the red error message to go away. I tried saving as draft and completing from there. Any suggestions? Glitch I imagine.

summery page changed

my summery page used to show what im watching and what im selling on the same page. Now it only shows watching and a link saying ( Looking for your selling activity? Go To All Selling to access your listings and sales!) any one know how to get it bac...

pictures

Any other sellers out there today having picture issues? I upload a picture and see the picture in the box, but to the right where you see all 12 pictures, you see the default blank picture. I rotate it and it will show the image, but then it goes aw...

DNS error in vod.ebay.nl

Order confirmation email 'look at order details' button follows a whole spew of redirects, ultimately ending up on a site 'vod.ebay.nl', which doesn't have a valid DNS record. If I replace the .nl in the url with .com, the page comes up as designed, ...

Unable to buy anything

i cany but anything with my card or my paypal account and i have tons of money on them both and no holds on either of them, please help

Unable to create promotions for specific SKUs in multi-variation listings

I am trying to create promotions for individual SKUs in my multi-variation listing, but it appears it's not working. I tried manually entering the SKUs of the items, but no promotions appear on the eBay listing. When I try to navigate and search for ...

Where's the drop-down menu?

Normally, when I put my cursor over the "High Mark!" at the top left of the screen, there's a drop-down menu. But this isn't happening on one of my computers. Any idea why?

FIX for USPS Shipping Label Failure to Print Problem

In my case the problem was caused by a Microsoft Security Update that was released on 6/13/2017. It is labeled "Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64 Systems (KB4021558)" As soon as I uninstalled that update, label...

Resolved! Cannot Create New Listing

For the last 2 days, every time I attempt to submit a new listing, ebay tells me to shorten my description of the item. But that's not the real problem, because I've shortened my description to 15 characters and it still triggers the same vague instr...