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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay app on phone

i have the ebay app on my cell phone. i just started getting notifications of saved searches, but when i scroll down the lengthy list, there are HUNDREDS of items that i have never searched for! it does contain one item or group of items that i have ...

Site Issues????

eBay search features (completed especially) keep locking down for us. NO other site on the www/ - not even this Community, is doing it. Weird... it done the same thing a while yesterday, then stopped. After an hour or so tonight, it started doing it ...

"HELP" box on bought page can not be removed

Recently, EBAY, in their infinate wisdom, decided to place a rectangular box on my "purchases" page. I can find no way to remove it. It is annoying as #### . Cant move it, cant remove it, cant do anything with it. Called twice and talked to customer ...

potential buyers unable to use buy it now in listing

I have had this happen twice in the last week. A buyer goes to hit buy it now but it will not process. The first guy that contacted me said he got this message: Transaction BlockedWe're sorry, but the seller of this item is unable to receive funds at...

Why did you delete the contact seller option??

**bleep**??? Why did the contact seller option on the item page? So now I have to manually go clock their name to go to the next page, then contact on there? Why are are you doing these stupid changes and wasting my time?? Also some pages have questi...

ebay feature/functions not working

hi! having problems with ebay search watch. after checking out a listing, it won't go back to last search. only offers "back to my ebay". have to use back arrow button on my computer to go back. also after asking a question to a seller, i try to go b...

eBay motors vehicle compatibilty feature not working properly

I was listing a couple item for sale in eBay motors today. Got to my third item and the compatibility option isn't working correctly. i can can select the make, such as chevrolet or ford, but can not select model or year. I can't click on the drop do...

Seller Hub Active Listing Page Not Loading

We're having major issues with the new Seller Hub Active Listing page.. It will not load!!!When clicking on active listings link, we are presented with a big blank page that only says "We ran into a problem, but we're working on it. Please try later....

Main Photo for search results, Is it Random?

My Main Photo selection for the search results should be the first photo of the up-to-12 you can use for a listing, correct? In other words, when people search and find my listing, the photo they see before clicking on the listing, it is supposed to ...

eBay way too slow tonight, not functional

The only thing I can do on the eBay site tonight is make re-listings. Everything else is so slow as to not be functional. I can't even get to customer support. I've tried clearing my cache, using different browsers, restarting my computer, nothing he...

Sorry, we couldn't complete your request. Try again later

I have tried everything suggested in previous old posts (those didn't work for others either but...) and nothing fixes this issue of: Sorry, we couldn't complete your request. Try again later...I am about to stop using ebay as it's just so darn frust...

Does it have to be so difficult?

I got a refund for an item I bought. It was 10 days past due, I got the refund promising I will pay when it arrives and 30 days later it did arrive. I am fine with that, that's not the problem, I want to pay the seller and leave a good review, I got ...

PayPal not entering tracking numbers and not able to manually enter

PayPal tracking is not loading from eBay shipping. At least a couple weeks ago, this problem started(for me) however after a couple days, I was able to manually enter eBay's ship tracking.Now the problem is happening again only its been over week, no...

How to get a clicked item in Favorite Searches to open in a new window?

Does anyone know how you can set your viewing options to open an item you click on in your saved searches as a new window? I have a number of saved searches that I look at every day. They appear as thumbnails images in a grid. But if I want to look a...

Return Policy Specification Error

I attempted to create a new listing, but recieved this error message, and also after each reattempt, despite having a default return policy already saved. My second attempt at a new listing(different item + listing format) resulted with the same issu...