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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Not able to download app to iPhone 6
I was having issues with the app so I deleted the app then tried to reinstall it without success . I have tried 2 days now & no luck .does anyone have any idea why this is happening ?
Note to Seller... Not Parsing to Customer
I included a note to the seller during purchase of my item. The confirmation page shows the note at the top of the page. However, upon recieving a confirmation email.... It states the following... Note to seller:You haven't included a note. I think t...
My Reviews & Guides Link is Missing again. It is located on shorts cuts under Activity Tab.
Dear Ebay. You’re a Good ebay, Please fix the Problem. . I Love You. Please Forgive Me. I Am Sorry To Bother You. Thank You. I have reported this problem over 25 times. 100% Zero help from ebay Tec. Support. Just a bunch of nice response no acknowled...
listings are playing musical chairs
I was looking at this item and when I clicked the back button, the item I just visited disappeared. I was like, where did it go? I hit refresh and the missing item had moved up a few spots. I hit refresh and the item returned to it's previous spot. I...
eBay inserting non-secure links via File Exchange
when you upload via the File exchange it places an unsecure image link in the description. Due to the security changes in process this causes all those listings to be displayed with the dreaded/hated "click for description" button. Please fix this as...
How to make seller dashboard the ebay homepage?
I have two eBay accounts. One of them goes straight to the seller dashboard when I click on my eBay. The other account goes to my old buyer summary page when I click on my eBay. I can't figure out how to change it so that it goes to my seller dashboa...
Picture display issue
I listed several items yesterday and when I review the listing the pictures on most of the newlistings are not showing properly. Some do not magnify and some are very small. How can I fix this, or, can I fix this?
Webpages without the menu
@Anonymous Sorry I had an appt and could not respond. The quickest example is the Promoted Listings dashboard under Marketing. There are others, but they are third and forth tier pages, you have to walk down the various links to find the pages. I did...
Useless Help Icon On My Ebay
A few days ago this square help icon appeared on the right side of My Ebay page and stays in the same position when you scroll down. It contains a few FAQs for new users and is totally uselss for anyone who has been using Ebay for a few months. If yo...
Bad product
After just two months the product i bought looks like that, ebay says i have only 30 days to do something. Is there something to do now?
Unable to list since yesterday!
When I try to create a listing, get message "Something went wrong. We're sorry. If you want to start over, go to Home Page." Unable to get to Home Page from here-buffering icon. Have tried several times since yesterday. Waiting time for Customer Serv...
Purchase History page not loading properly on Apple Safari
Anyone experiencing issues since last week with the Purchase History page? On several of my Apple devices, this particular page fails to load, times out, or freezes. Thank in advance!
Buyer bought an item, but orders page shows they paid more than the asking price on a BIN.
item 182677480023 orders page and invoice shows the buyer paid $13.08 not the 12.95 list price?
How do I get back my old unlisted view page?
eBay changed my unlisted view page. It's different from the old one, and there is no option for bulk listings. When I called them, I got an overseas operator. She tried to fix it but added seller hub instead. I had to get that removed. That's even wo...
New Laserjet Printer Prints Labels With Fiber Like Marks. What Is Cause?
I just bought a new HP Laserjet printer and sometimes it prints out adhesive shipping labels that have small fiber like marks, they look like small pieces of hair or fiber from a carpet. Does anyone know what is causing this?
