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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

can't bulk edit to update items on all pages August 31, 2017

I was able, hours ago, to update listings using bulk ago but now I went to my all selling (active) and - like I've done many times, I click the box above all my listings to select as I planned on doing some more bulk editing and the first thing I not...

Bulk Shipping Labels not working?

Currently, I have 19 items to ship. When i go to the bulk shipping page, only 11 show up. And when I tried it again, only 2 were there. Anyone else having issues?

Pages slow to load or won't load at all???

Maddening ebay lately. Pages very slow to load or won't load at all. Have to go to another tab and re-enter the site to see My eBay. Yes have done all that stuff - cleared cache, cookies, registry check, restarted, etc etc etc. Truly hate this and ha...

This should be possible but i'm not finding it ... need help

I've looked under advanced search and knowledge base but can't find the answer to this question... How can i search for items that begin with a particular number and then any others following. For example i'm trying to search for a Dell laptop comput...

Resolved! Full ebay header on my store page gone. No search bar.

There is no ebay search bar on my store page. I have it selected in the store settings. I would'nt mind having it back please. I kind of use it from time to time.

ebay creates duplicate entries

When I revise and sometimes when I relist - ebay leaves the old listing open. Been doing this for at least the last 7 years. Called on it numerous times. Never gotten a response. Problem is when I sell something I don't know the other one is there. G...

Not able to save a new search - click on link and nothing happens.

Not able to save a new search - click on link and nothing happens. No message, no change, nothing. Why does ebay contiinue to have multiple glitches with their user interface? You never see these kind of problems with Amazon ( at least I don't) - but...

Link in eBay email opens link to eBay login page in Russian?

This post is for the real techies only. If you're not a techie, please jsut skip this post.First, this could totally be an issue with my phone's settings. I'm just trying to figure out what's going on. Second, this is not a security question. I don't...

Watch list = "Sorry, we couldn't complete your request. Try again later."

So for several days now, my watch list page just shows this ("Sorry, we couldn't complete your request. Try again later.") I've tried logging out/in, clearing cache/cookies, etc. Nothing fixes it on my end. I realize this is a small problem compared ...

eBay is down

What is happening?????I can't even get my page to load on mobile device. Desktop works fine. Annoying

Resolved! Missing my Watch List items

I can only view my watch list on the "all lists" page of my account. What can I do to get ebay to help me? I don't want to set up a phone call and I've been sending website feedback daily, to no avail. This has been messed up for weeks now. No items ...

Loading problens Fixed

Install the new app to gain access to eBay.

Can't load "all selling" ?

Loads with images all stacked together on page very briefly, then " sorry there seems to be a problem" screen and both links on it are useless. I don't need to be flipping from one list to another page by page without a 30 day total at top etc. Is th...

Item listing redirected to malcious website

This might count as a double post, but I was suggested to repost it here since this forum is monitored by Ebay staff.I was on a listing that redirect me to a drive by download page. Randomly "firefoxupdate.js" appeared trying to download itself, and ...

Watch List LAG and Can't Send Response Messages

What is this garbage now? Watch list still has 10 second lag, freezes when you delete an item, and boucned yo back up to the top and then freezes another 10 seconds. Also tried ot respond to a seller and now get "you already responded to this questio...