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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Photos on Watch List

Does anyone have the same problem that I am having? Just a few of the photos on my watch list are showing up. Are there any solutions to correcting and/or fixing this problem? I am using Windows 10. Thanks, if you are able to help.

Sell Similar Does Not Replicate Mobile Settings on Listings

On each and every listing created by "Sell Similar" the button "Mobile Friendly Checker" for the item description results in the message "Viewport meta tag incorrect or missing". The meta tag was not missing from the old listing, but it is in the new...

Resolved! USPS First Class Package not working right when creating listing

I am trying to create a listing right now and it won't let me submit because I get an error stating "Package weight is over the weight limit for service USPS First Class Package. The maximum weight is 3 oz.". This is obviously incorrect since the wei...

Purchase History Gone

All my purchases for 2017 are gone. I need to leave feedback on items and check the status of other. I have dozens of items purchased including several today. It will show items from 2016 but not from 2017

Unauthorized use of your account -- action required

So this morning while trying to login on the eBay app I was unable to, my password wasnt being accepted. Then tried the desktop site with no success. So I went through the RESET PASSWORD stage, and had to log in to my email account. I had the followi...

message delivery problem: Is two days delay normal?

Is anyone else waiting up to two days for delivery of their messages? Both to their ebay inbox and to external mail boxes? Curiously both the sale notification and the paypal notification are coming in after delivery tracking has been posted! (I only...

Is it possible to increase numbers of folders for Messages ?

Now we have only 10 folders for Messages.Is it possible increase it to 20, f.e. ?

Not a secure connection?

Why is EBAY NOT SECURE?I just registered a new account - but still, it only shows the Security Lock in Chrome on the sign in page.. After that, it's not a secure connection... What is going on? No it is not my computer. I want to purchase a phone.. w...

But it Now not working properly

When I click on the Buy It Now on any auction (from any seller) it takes me directly to the eBay Checkout page with the Confirm & Pay option for the auction. I am not getting the Confirm purchase option so that I can 'win' multiple options and then a...

Problems With Checkout

Since yesterday I have been having trouble checking out. First I tried as guest checkout, after I would enter my shipping address, I would press the done button but nothing wuld happen, and it would not let me proceed. In red letters it would say ent...

EBay still having problems even after I upgraded Internet speed!

I decided to upgrade my ATT.net and eBay still having the same issues pages half loading freezing all the things of been going on for the last couple weeks!

Delete unsold items has any danger on the account?

Hi,I'd like to know if delete unsold items are already relisted twice of time or more and didn't sold, have any danger on the account?Thank youKind regards.

eBay Bucks and quarterly store credits not applying at checkout

Has eBay made any kind of announcement about eBay bucks not being applied at checkout????It's been several days now and neither eBay bucks nor quarterly store credits are working at checkout. I don't see where any kind of announcement has been made a...

ebay search freezes browsers (firefox, chrome)

Everything has always gone in a right way until a couple of day ago. From that moment, I was unable to see any advertisement on ebay. This happens both for Firefox and Internet Explorer. The only difference is that with Firefox, the advertisments don...

browser window disappears

I am on mac using Safari - I have always saved searches as bookmarks in Safari - lately, when I am on my ebay page and I try to open one, the window disappears! the history does not even have the ebay page on the list!