Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Hacked account

I cannot access my account and for that reason, I cannot contact Ebay. The email and password seem to be changed. What to do?

Photos not correctly displayed

In the last 36 hours, photos inside listings have displayed incorrectly. I see the primary photo TWICE, but the others are inaccessible. When clicked on, they still display as thumnail size. Site has also been difficul/slow to load, but I assumed tha...

Where has my "followed searches "notification E mails gone

Have I done something? I have not received any " Followed searches " e mails for months, I did try E bay but you know the resonce I got from them ZERO. Can someone please help me.

Why did you mess with the items sold/shipped/waiting to ship interface AGAIN!!!!!!

Stop "improving" things that work just fine. Everytime you change something, my employees get confused and make mistakes. How about working on things that could really help sellers.

Feedback and ebays head in the sand.

EBAY It is very clear to me as a seller and a buyer that ebays feedback policy favors the buyers over the sellers, by allowing buyers to manipulate the feedback system without cause or worrant and buyer's knowing that a buyer wont receive anything le...

Overcharging and catagory not valid? Can't list!

Two totally different items and I get the same message and can't list them. It looks like there's a problem with this listing.The category is not valid, select another categoryAnd the fees were high, so I clicked the total and it showed that I was be...

Listing an item problems

When I try to list an item for sale using IOS app, it gives me a message that says "Listing Errors, Oops, looks like you missed something. Please fix the problem below" But it does not highlight a problem. I checked everything over and it looks good ...

Getting A Review Posted Almost Impossible on eBay!!

Lately many, no, most of the reviews I attempt to post on eBay are automatically rejected because they supposedly contain HTML, or links, or profanity or God knows what!!! In fact, my reviews contain NONE of those!! I'm very careful not to use profan...

Disabling alerts

Can someone explain how I can disable alerts on the site?? I am talking about those small pop-ups on the right side, informing me that I was outbid or the item is ending, etc. I went to my account and removed all checkmarks under "Site Preferences/Bu...

Ebay App, No option to turn off "Or Best Offer"

On the mobile app, I choose the fixed price option. There is no option for the "Or best offer" section. I list the item and the OBO is turned on. Tried relisting to turn it off but it is nowhere to be found. Am I going crazy?

July 2017 Windows Update Nuked my Zebra 2844 printing capabilities

Every update I fear the worst and this weeks update did it for me. Now it seems that landscape and portrait are reversed and when I select landscape it looks like it is going to print it proplery but it prints it tiny and fuzzy in the middle of the 4...

Having trouble signing up for eBay wholesale

I have an anchor store which, I believe, automatically qualifies me to be able to buy from eBay wholesale. On my manage store page there is a link to allow me to sign up (further proof I am qualified) But when I fill in all the information I get a re...

Feedback removed because of closed case

I purchased an item that was password protected so I asked for a partial refund and ended up getting it. After password removal the item was found to be electronically defective. I left neutral feedback which was deleted. I called and the rep told me...

Verification Code Issue

I have more than 5 months trying to get the verification code to my cell phone from Puerto Rico and it does not work, send the message or call. LLampe on the phone and I tried to block the account and they asked me to wait, after that I have never be...

TROUBLE UPLOADING PHOTOS TODAY JULY 18 AM I ALONE?

TODAY WHILE TRYING TO UPLOAD PHOTOS, MOST OF THE TIME THEY ARE IDENTIFIED AS CORRUPT BY EBAY PHOTO UPLOADER, SOMETIMES IT WORKS AFTER MULTIPLE TRYS WITH SAME PHOTO. ANYONE ELSE HAVING THIS PROBLEM. TRYING TO FIGURE OUT IF IT IS EBAY OR ME...