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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"condition" isn't shown correctly

I listed some items with "new" condition. But ebay system don't show "new" , only space (plaese see pict.jpg) I think ebay system is out of order , I mailed to customerhelp, but only the automatic response of calling is returned. How can we solve wit...

TWO PROBLEMS -- Sent Messages disappearing? ALSO cannot search this board!

So I asked a seller a question this morning and she replied saying she received a blank message and wondered if I had a question about the item. So I checked my sent messages and there WAS NO SENT MESSAGE to her even though I did ask a question. I at...

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Items delivered, ebay marks as unshipped

We have 2 books, sold to the same buyer, shipped together.Paid with Paypal 11/15.USPS Scanned 11/16Delivered 11/21 Ebay now (suddenly, as of today) shows them as unshipped. I’m betting these will show up in our Late shipment rate, though they shouldn...

Ebay shipping calculator icon is not working

For some reason, My shipping calcualtor Icon will not work when I click on it to get a shipping cost for my items. I have listed 3 items within the hour and no luck. Anyone else having this issue here on listing on ebay?

Why can't I access a thread I have replied to that still sends me emails of replies to mine?

Earlier this evening I replied to a thread positively in favor of the OP. Since then, I have received three emails notifying me of subsequent replies to mine. Each email links to the thread and all three links open an error message page that says:Acc...

Feedback Issues Technical Problems

Hi, maybe somebody can help. I contacted ebay to tell them there was issues with my feedback. My positives keep going down and are NOT rolling over to the 6 month mark. Basically I'm taking screen shots for the last month of my feedback and have just...

Back button gone

Back button/ arrow disappeared on eBay phone app just before Thanksgiving 2017. Anyone else having this issue? Please fix!

Recent Feedback Update has broken a few thing

The Recent Feedback Update seesm to have broken a few things. (1) Previous comments are no longer saved, and are therefore not available to be selected from a Pull-Down list, when sunbitting feedback. (2) On the main My_Ebay screen, reminders keep on...

Can't pay ebay with paypal error 601

Hi, I'm having problems paying on ebay with paypal. Is showing error 601. Please help

Cannot Print Shipping Labels

Im using Safari on an Apple computer and get a message saying it "cannot connect to the server" when I go to try to print a shipping label. It says it "cannot connect to server glsblui.ebay.com." Does anyone know what is causing this? I can otherwise...

Preview Option When Listing Shows a Scrambled Image

I have been experiencing a problem all day...when I hit the preview option to view my listing before posting, the words are all scrambled and compressed. Very frustrating to have the feature that allows me to double-check for listing errors to be mis...

Buyers cant pay me?

Hi...I have registered with E Bay and do transactions through papal. Refunds also have been received many times without a problem. But when i going to sell items, buyers form other ends informe me that they cant pay for the items. Funds will not acce...

Resolved! having technical difficult..this sr. citizen needs tech help--PLEASE, THANKS

Hi everyone. I am baffled . For two days now, I have a problem. I can't see my store. Tried both Firefox & Chrome, and it lets me individually go to items, but if I want to see most recently posted, or do a search, the little circle comes on to the l...

Issues with printing Shipping Labels

Hi got the following error on both ebay and paypal trying to print a few labels today. 1st time experiencing this. Secure Connection FailedThe connection to ibdswebp16-ext.pb.com was interrupted while the page was loading.The page you are trying to v...

Can't access replies beyond the first 20 replies

Ordinarily when there are more than 20 replies to a topic, there is a link to access the next 20 replies. However, today I noticed this is no longer possible. Here's a screen shot of a post from the Selling board: