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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Photos not loading for past week

Shopping cart doesn't work!!! LOST SALES!!!! Customers lost!

I have been struggling with my shopping cart for the past month ! I use my shopping cart to hold items that I want to purchase later because I have been unable to navigate to "my collections" after the last ebay software upgrade. I currently have an ...

For End-Users, the cause(s) of "Unresponsive Script" messages on ebay

Using the most current browser versions, ebay pages often result in a "Warning: Unresponsive Script" modal dialogue for me. For the end-user, your browser "locks/freezes up". After research, I was disappointed by the past and current responses ebay a...

eBay app for iPad shows the wrong location for Montgomery in the UK, and it seems to move around

Using the 'build off-Ebay links to items' feature

I am trying to use the "build off-ebay links to items" feature with no luck. After setting the criteria, the screen shows the necessary script info at the bottom but there is no preview. I thought it might be Firefox so I also tried Edge and Chrome w...

Can't Submit Review - "Submit" Button Doesn't Work

Here's the review that Could Not be submitted. The "submit" button is greyed-out. Could the seller have disabled it? Their "100%" rating is Very suspect. - Printronic 2-pack HP57 HP58 Ink Cartridges - "On the plus side, there were no "rejection" noti...

Unable to print USPS label

Error message - Internal error, Dependency error

USPS shows item is "In Transit", but ebay's seller hub makes it look like I didn't ship the package.

Hi everyone. Are any other ebay sellers dealing with the same ebay glitch problem I am? As I said in the title of my post, the USPS Post Office website shows the package I shipped today is "In Transit", but ebay's seller hub makes it look like I didn...

Change in Shipping on a Sell Similar Item

Did some sell similar items today. Was scrolling down to hit list and I saw that a change had been made in shipping on one item. The item had free standard shipping. That was fine, BUT as I scrolled down I saw that the box for irregular size had been...

Can't list an item or do other functions due to Internet Explorer incompatability error.

This afternoon (Halloween, 2017), I tried to "Sell Similar" and "Edit" some of my items for sell. I'm using, and have been using, Internet Explorer 11, which is up to date. But, today got a weird page with an error message stating (see below in yello...

Add To List Feature.

Add To List Feature Disappeared. When does this "test" is going to end ??If indeed it is a test, you should ask people if they are willing to be part of it, (I am not).Or at least give the option to opt out. Serg.Really disappointed customer (btw sin...

Resolved! Ebay's ridiculous circlejerk getting around help

Let me start by saying I am NOT going to verbally slay eBay. To tell you the truth, most people don't get how eBay has changed their world. There was a time where you had to do a lot of traveling and walking to find the level of art you see here. SOO...