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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! "System Unavailable" message when attempting to print shipping labels

Receiving "system unavailable" message when attempting to access bulk shipping label page.

trying to list items for four days but EBay says unable to do so due to tech faulty.

Help! General slowness of site

I wonder if anyone can help... my internet connection and speed is good, I can stream Iplayer etc no problem at all and all other sites load quickly as expected. However Ebay is sometimes (interetsingly not all of the time) so slow on my laptop. When...

Massage Mat without Power supply.

Hi, I bought a Relaxzen 60-2907P04 10-Motor Massage Plush Mat with Heat, Black and I did'nt find the power supply in the box. So I cannot use it. I contact the seller and he looks refusing to send me the power supply.What can I do?Regards. Joe

How can I disable the double sign in feature?

Cant open listings on phone

hi,I'm having a problem on my Xperia Xz Premium where if I open eBay in chrome and search for something I can't open any of the search listings. There are no hyperlinks that take me to the actual listing I want to see. All I see is search results but...

Cannot check out in paypal, it hangs on "Checking your info"

I spent more than one hour trying to pay for on eitem. Tried deleting all cookies in Chrome. Unlinkin Paypal accout in ebay and than lining it agian and all variations of this. I tried also in IE and firefox. Cant pay. When I chose Paypalduring check...

Internal Error (ME200) Uploading Photos Error Technical Problems

I am getting this error trying to upload pics.

Descriptions not loading. Just long white space.

Ebay, I am having a problem with some of my active listings not showing my descriptions. It is games mostly or anything where I use the catalogue. Please fix this ASAP. I'm losing sales because of it. Also all pages are loading really slow. I also wi...

Buyer and seller feedback

Resolved! Paypal not updating item line on their site. Contacted Paypal and let them know,

Hi I Just Called Paypal,They don't know when this issue is going to be corrected.I was told that my balance in Paypal was correct that the new money had been added but it wasn't.They said they don't know when the system will be fixed, but don't worry...

Search return different results depends of item number per page

I just paid attention, that changing number of items per page - changing search results! It's just crazy : you search newcoming items, so expecting same results from 50 items per page or 200 items. Be careful - you will get absolutely not matching re...

[ Advance > Location ] No longer works - December 21 2017

I am no longer able to search catigories by prefered location. Every time I select [ Advanced > Location > Prefered Locations > Us Only ] Ebay now automatically takes me to the default "All Catigories" page ( reguardless what catigory I am dong the a...

NOTICE !! Your seller performance status is at risk in the global program.

I have never used "THE GLOBAL PROGRAM" . Why does this message notice come up referring to my top rated status? ( or anything else, for that matter)

Resolved! eBay cannot fix the problem for more than 2 weeks. The Sales Records will not load, just a blank.

I have eBay working on the issue for more than 2 weeks since they tried to update my account after an error. So far they promised to fix it and responded to me with the info that technical dep is still working on it, but no ETA on the resolution has ...