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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Script: https://ir.ebaystatic.com/rs/c/templates-js-438dd6.js:7

Does anyone have a clue why I am getting this error when I open my ebay Watch List? A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.Script: http...

Resolved! HTML pix in ad? (can they still be done?) if so how?

I know a few years back sellers were able to post there own HTML photos in the ad, I believe that you are no longet allowed or there may be a different format to post? Before I just used the from what I remember this can no longer be used? Also is i...

Recieving emails from ebay encouraging me to buy my own items when I revise them.

I've been receiving emails lately from ebay that encourage me to buy my own items. The emails say that I just viewed the item at a price and it has just been marked down. Are they sending these to my potential customers? I hope not. I would never do ...

THIS NEEDS TO BE FIXED!! Sellers state they offer combined shipping, but no way to get it

I have done the "Tell us what you think" at least 5 times, and posted on the forum before... THIS PROBLEM NEEDS TO BE ADDRESSED. (Can someone tell me where I can post on this forum where an eBay rep or moderator will actually see it and hopefully get...

When Responding to Not Delivered Case it Takes Me to UK Site??

A buyer opened a not delivered case (it was delivered) and when I tried to respond, it is taking me to the eBay UK site...please fix. Cannot add tracking details because UK does not have USPS as an option.

MASSIVE BUG!!! OVER 500 PAID + INTERNATIONAL ITEMS NOT SHOWING UP!

NOTE: I AM POSTING HERE BECAUSE EBAY KEEPS BOUNCING ME AROUND THE TECH SUPPORT DEPARTMENT WITHOUT ESCALATING MY CASE PROPERLY. THIS IS THE ONLY WAY I CAN BRING ATTENTION TO MY ISSUE TO EBAY TECH WITHOUT BEING BOUNCED AROUND INSIDE AN INDIAN CALL CENT...

Bulk shipping labels -- problem reported at least 4 months ago, STILL NOT WORKING!!!

I have been experiencing this problem for several months and called eBay to report the issue several times. To have a problem go unresolved for this long is unacceptable -- but what can I do about it? That being said..... 1. I go to this page (My eBa...

NO customer support from ebay or PayPal re: buyer refund

I sold a toddler's Halloween costume on Oct 16 on ebay. I shipped Oct 17 and it was delivered on Oct 20. I never had any contact with the buyer - no emails , no open cases, nothing. Imagine my surprise when, out of the blue, PayPal sent him a full re...

All listings return to old values after 18 hours!!

Last 40 days i have a terrible problem Every day contents of my listings (at ebay.com only) change to old values For example I change - Description-Price-Shipping Policy-QuantityI check and everything is ok.After 18 hours old values appears againThis...

eBay sales report by week, month or year?

How do I find out the total sales and purchases I've made for a given timeframe?I'm now in charge of making expense reports and my boss wants to know how much we bought and sold every two weeks. I could manually add it up, but I'd be here for hours. ...

Too many cookies to shop

Trying to search to buy items and get slammed with so many tracking cookies I have to do a scan every couple pages to delete the cookies. Impossible to search this way having to reload security every couple pages?

Dates on Saved Searches Pages??

As of today the listing dates are gone from the Saved Searches pages... Dates have been missing from Category Searches for some time.. but now they have been removed from my Saved Searches as well... I depend on the dates to see where I left off the ...

Can some one help me please UPC code box not appearing on listing

All my listings are ending and not relisting because of a UPC code box not appearing will not let me relist, when I try I can do a new listing with the UPC code box appearing then when I put in variations the box disappears and I cannot do the new li...

Flickering Website

Hi Sir/Mam,Myself Rahul Bansal. I find a bug on the website. When I click on an image of a laptop website start flickering. Here is the link to the webpage.https://www.ebay.in/itm/182601226900?aff_source=Sok-Googhere when I click on the image of the ...

Listing Creation Page Errors

After creating a listing, I apparently had not filled in the start date (at least according to the version of the page that I looked at three days ago). Wishing to give my item to a friend rather than selling it, I assumed that, not having shown a st...