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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

New markdown manager not compatible with strikethrough pricing?

I've been having some strange issues with the new markdown manager. These issues have been verified by CS. I have been unable to successfully run any markdown manager sales. CS did verify they've been set up correctly, however only some of the select...

not able to use ebay

you know ebay enough is enough either close the site which in all due respects is closed and stop milking us sellers pretending the site is working and it must be our imagination that sales are down site works maybe 20% of the time. Who ever is order...

The zoom feature not working on my item photos

I know this has been discussed before and the answer always states the photo requirements. When I check my photo properties, it says the photo is 2724 X 1815 pixels. All my photos far exceed the minimium requirements for zoom. Still no zoom on any of...

Listing Feature "shirt size" Dropdown Not Working.

I tried to list a Roper shirt just now. The "size type" drop down worked fine. I clicked "regular" and just below that is a drop down window for actual size. It will not drop down, nor will it let me enter a size. I tried everything including refresh...

Can't get into Seller Hub

You know the rest.

Invalid URL The requested URL "/ws/eBayISAPI.dll?MyEbaySellingActiveListings", is invalid.

Everytime I try to go anywhere in the MyEbay section, I get this. Invalid URLThe requested URL "/ws/eBayISAPI.dll?MyEbaySellingActiveListings", is invalid.Reference #9.4d084a17.1443629726.636dd7a It seems to be spuratic. Problems comes and goes. I ha...

Buyer's Location Has Disappeared from Their Listings

Just checking my saved searches emails and no buyer locations are showing up in their listings. How can you have a buyer pick up if you don't know where the seller is located? All it says is located in the United States. Come on ebay, lets try a litt...

Banner ads cause browser to scroll to bottom of page

This is extremely annoying. I am a BUYER and you are making my experience horrible ebay. Page loads, I browse the search results for a few seconds, then BAM, browser scrolls to bottom of page. Oh yeah, auto-play video/audio also sucks. FIX IT PLEASE.

Why are images on my eBay listing fine but Turbo fails to upload image?

OR even better, tells me my images must be 1600 pixels on one side when they're FINE for eBay?

MOUSE OVER ZOOM NOT WORKING NOT SOLVED

The mouse over zoom feature is not working on any of my listingds anymore, see the other thread which is mistakenly marked as solved. THIS ISSUE IS NOT SOLVED. Abnd it's not just me. I have contacted eBay 3 times about this since 14 Oct. Come on eBay...

PAGES NOT FULLY LOADING

PAGES ARE NOT FULLY LOADING, SOME PAGES ARE FREEZING UP, NOT SHOWING FULL CONTENT OF PAGES, FOR INSTANCE, WHEN I GO TO MY ITEMS ACTIVE PAGE, I CAN NOT SEE UNSOLD ITEMS, IT IS GONE, ALSO DROP DOWN MENU'S ARE FROZE, NOT WORKING, ETC...

Resolved! Techinical problem

I am having big trouble with the ebay site today with glitches and freeze ups..other sites are fine, anybody else??

revising listings not working....REALLY EBAY

Over the last few days I have spent endless hrs. updating and revising listings only to go back later and see the revisions did not save and revrted back to the way they were. I was told by eBay on the phone it was a clitch with GOOGLE......I don'd t...

Adding a drop down menu

I read on a nother post you can add a drop down menu from a draft listing. Can I add one to an existing listing? It is for a customizable item. I would like to show choices for different sizes. I see them on other listings.