Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't progress through search result pages.

It seems that I can't go through the pages of a search result. Example.... I search for an item. I scroll to the bottom and select the next page of results. The next page is the same as the first page. I can jump ahead to say, page 10, and it's still...

Bug changing dimensions during relist / sell similar

This just started in the last 2 days, so it part of the latest bug infested release. When changing the dimenisions on a package, the edit control shows the dimension as a decimal, for example 6.00 If you highlight the 6 and try to type an 8 the edit ...

Ebay not showing ALL search results.

I search for a particular item and a listing i know exists here in the U.K is not showing up. Ive tried everything, spelling differently, worldwide, reset all settings. Its a bit of a do if i have to find what im looking for via google on ebay that i...

Resolved! Promotional Offers

I cannot add any items to my promotional offers - markdown manager or manage promotions. Even new listings do not show up at all so I cannot add them . Does anyone know if this is some sort of glitch or is it due to maintenance ? Please help

keep getting forwarded to: https://ir.ebaystatic.com/cr/v/c1/x-frame-4.html

no matter what i do i keep getting forwarded here every few seconds its pissing me off.

App crash iphone6s

Hi,ebay app crashes after I enter all details during checkout. It takes all info and den suddenly jus closes. Not able to place any orders. Crashes during checkout confirming.

I can't revise an item on the app

Why I can't revise an item that I have for sale on the eBay app

When I list no descriptions show

All of a sudden when someone clicks on an item I have listed they are telling me there is no description. Never had the problem until Ebay started changing things. What is going on?

Resolved! Filtered Searches Only Works on Page 1

When searching for O-Gauge Lionel Trains 1910-1944, I set the filters and can see the first page correctly. When I click the next page, all the filters reset and I see all Lionel Trains of all years. It doesn’t matter which browser I use - desktop or...

android app changing keeps notification sounds

My default selling notifications sound stopped working after the latest update to Oreo on Android. I went into the settings both on the ebay app and phone I can't seem to find the cha ching sound for selling. It appears to have been removed from the ...

Resolved! Help me , Missing TRS plus badge on my listing and on my name

All of my listing are qualified as TRS plus. But I can't see TRS plus badge on all of my listing or on my name. I have check all details that I can such as the seller dashboard, my policy (1 day handling and 30 days return and offer 2 ways shipping s...

An ebay Announcement would be nice ??

Concerning the change in web design or if this is a technical issue they are working on? On the 3rd day and no mention from ebay about the placement of the promotional sales banner missing or located at the bottom instead of top where buyers can see ...

Recycling listings over and over again

Was searching for a bread box last night and got a couple hundred results. Ended up being 20 or so bread boxes just repeated over and over again. Is this what eBay has become?

Firefox Pages not Loading Correctly

When I click on any link in any eBay page, the address line changes and Firefox shows that it's loading a new page. But the new page doesn't load. The status icon shows loading, but the old page remains, and Firefox is stuck in load mode -- just load...