Still getting emails about Saved Searches from which I've already unsubscribed

[economyfilms]

I'm getting daily emails for certian "Saved Searches" to which I no longer subscribe. At the bottom of every one of these emails is a link labeled "Disable emails for this search," but clicking that link only brings up a page with an error message reading, "Input Error - There was an error in your input." When I manually go to my "Saved Searches" page, I get a list of all my currently saved searches, but the searches in question are no longer on the list, so I cannot unsubscribe to them there.

Today I called eBay customer service and talked with someone who clearly did not understrand the issue. After minutes of going in circles, I asked to speak with someone who might better understand. After waiting on hold for ten minutes, I was disconnected.

Clearly there is a glitch somewhere. Does anyone know how I can contact someone who can actually address my problem?

Thanks!

[qurl911]

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@economyfilms wrote:

Thanks!

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Does anyone know how I can contact someone who can actually address my problem?

I've heard that tech support has never heard of such a small issue, been goin on for weeks now. try there cause this message board responders ain't got a clue

[economyfilms]

If you can post a link to get to tech support directly, I'd love to see it. Trying over the phone got me nowhere and only wasted my time.

[714gorilla]

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@economyfilms wrote:

I'm getting daily emails for certian "Saved Searches" to which I no longer subscribe. At the bottom of every one of these emails is a link labeled "Disable emails for this search," but clicking that link only brings up a page with an error message reading, "Input Error - There was an error in your input." When I manually go to my "Saved Searches" page, I get a list of all my currently saved searches, but the searches in question are no longer on the list, so I cannot unsubscribe to them there.

Today I called eBay customer service and talked with someone who clearly did not understrand the issue. After minutes of going in circles, I asked to speak with someone who might better understand. After waiting on hold for ten minutes, I was disconnected.

Clearly there is a glitch somewhere. Does anyone know how I can contact someone who can actually address my problem?

Thanks!

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I've had the same problem.  The reason I tried to 'unsubcribe' is because Ebay kept sending me the same 1 or 2 items every day like they were new.  The same items when there's like thousands of others they could send me?  Must be "promoted listigs' items.  They get the #1 attention/advertising from Ebay.....why?  Because it's all about getting more money.