Report eBay Technical Issues
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Forum Posts

No e-mails from E-Bay notifying me of listings corresponding to Saved Searches

I have not had a single e-mail from E-Bay notifying me of a new item listing corresponding to any of my 2 dozen Save Searches. Yet, when I manually search while on E-Bay I frequently get numerous hits of items matching my search criteria. I still get...

User avatar by Pathfinder
  • 243 Views
  • 4 replies
  • 2 helpful

Photos won't load from some template items

What's the point of creating inventory and templates if eBay loses the photos? About 10% of my templates no longer have working photos. When I create a new item and view it random pictures don't display. The site tells me to recover the photos but th...

User avatar by Rockstar
  • 413 Views
  • 8 replies
  • 0 helpful

ebay bucks 1% instead of 10% promotion

Hi, purchased items(total 4 different) with 10% ebay bucks offer(actived before purchase). At checkout all was OK(you will earn 7+6$), but after purchase I saw in my ebay, that I earned only 1%. Is it bug?PSTwo days passed, but nothing changed, still...

Website software is failing

WHY are you trying to redesign the software on the eBay website? EVERY TIME that you do this, the software becomes less user friendly than it was before. Right now, for the first two weeks in June of 2018, NO links are working as before: Ended listin...

App not working

My app quit working on my iPhone. It will not list or relist my items. I have turned off my phone for a few minutes, opened the phone back up, deleted the app and reinstalled it, and it makes no difference. Help please! Using the app is the only way ...

User avatar by Adventurer
  • 276 Views
  • 5 replies
  • 0 helpful

Cannot Accept Counteroffers

I received a counteroffer of $65 on a $79.95 item, but ended up having to pay the full price because it wouldn't let me accept the counteroffer. When I click on "Review Offer" the "Make Offer" window opens with a red arrow pointing to an empty rectan...

I Cant delete items inside 'Collections'?

Hello Ebayers, I went to go edit one of my collections since it needs work and for some reason, I get errors when I go to remove/delete certain items. Is the collection/gallery an old thing now or not being worked on anymore? Refreshing the page will...

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