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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Charging .20 for revisions on active listings

Hi, I'm trying to revise active listings - no fancy changes, just add a photo, or lower a price - and when I click Update Listing it charges me .20. What up?

My second photos are appearing as main photo in some searches

Why is the second photo appearing as main photo in search results on some of my listings?Issue has been found on a couple of my listings while doing a random search ... the main photo was incorrectly showing the second pic of the rear of the car howe...

Facebook popup

I can't run a search for items on ebay without a facebook popup coming on my screen saying "you won a contest". I have to close the screen and go back to ebay. This keeps happening for all my searches making ebay impossible to use.

Ebay took money from my paypal act.

Ebay charged my paypal act for a transaction that was completed in 2016. I refunded money in 2016 for a purchase someone made and was not happy. They returned the item, transaction complete! On 4/12/2018 ebay deducted the amount again from my paypal....

-2 different ways ebay cheats sellers!!--

-i noticed ebay charging me 10 cents to revise an item -called them on it a few times and got different answers each time -all people i talked to agreed it shouldn't be happening- one said it was a computer glitch that they were working on -another s...

Sellers using Variation listings to game search

https://www.ebay.com/b/Oscilloscopes-Vectorscopes/104247/bn_7748344?rt=nc&_sop=15 This issue is not limited to this category, it is widespread on eBay now. Sellers are listing multiple products/accessories under a single listing with a wide range of ...

The (Report Item Tab) does not work

If someone is selling a shotgun or drugs on Ebay, we have no way of letting ebay know, because they turned off the (Report Item Tab)I have been in contact by phone with Ebay 12 times over the last two years about the (REPORT Item/Seller Tab) It has b...

Searching problems for past several days

Using my regular computer (not Android phone), I've had frequent problems with SEARCHES for past several days. Typical problem: Unable to narrow CLOTHING searches by SIZE or MATERIAL content, even though they are standard categories. When I click on ...

Mobil Friendly Checker Not Working

The mobil friendly checker is not working. When I click on it while listing it does nothing. For the past couple of weeks I've had to go into the checker twice to get it to work. Now I get nothing. This is frustrating. The more changes they make the ...

Traffic & Impression Stats Frozen

If somebody from the Tech Dept could respond, that would be awesome. Last week I contacted Customer Support, who in turn sent a request for me to Tech, about my traffic and impression data not advancing past the end of March. I believe the request wa...

Traffic Reports

Traffic reports don't seem to be updating. The last report date I have is from March 26th almost 2 weeks ago. Is this just me?

Upload for the day exceeded the limit

Unable to upload data after I updated few hundreds items. Any way I can increase the limition? Thanks

Mobile Ebay site has malware redirect advertisements

I use Ebay through Chrome on my phone to search various items. Every time I am entering a search query or simply browing any part of Ebay, I lose all progress because I get redirected to external advertisement websites. Once redirected, I cannot hit ...

Duplicated ebay acc

ount on duck duck go. constant issues loading Ebay UK. Like every move being followed... What's going on.some spying going on via our Ebay???? sort it out. We were here form day dot! and have stayed loyal...

listing visibility error

Hello- Okay, in a nutshell: 100% feedback, 5 star DSR seller, been on ebay forever. Received an email from eBay on the 23rd of March saying that due to our perfect 1 day handling and shipping, we were being auto opt-in'd to the "eBay Guaranteed Deliv...