Report eBay Technical Issues

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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

The (Report Item Tab) does not work

If someone is selling a shotgun or drugs on Ebay, we have no way of letting ebay know, because they turned off the (Report Item Tab)I have been in contact by phone with Ebay 12 times over the last two years about the (REPORT Item/Seller Tab) It has b...

Searching problems for past several days

Using my regular computer (not Android phone), I've had frequent problems with SEARCHES for past several days. Typical problem: Unable to narrow CLOTHING searches by SIZE or MATERIAL content, even though they are standard categories. When I click on ...

Mobil Friendly Checker Not Working

The mobil friendly checker is not working. When I click on it while listing it does nothing. For the past couple of weeks I've had to go into the checker twice to get it to work. Now I get nothing. This is frustrating. The more changes they make the ...

Traffic & Impression Stats Frozen

If somebody from the Tech Dept could respond, that would be awesome. Last week I contacted Customer Support, who in turn sent a request for me to Tech, about my traffic and impression data not advancing past the end of March. I believe the request wa...

Traffic Reports

Traffic reports don't seem to be updating. The last report date I have is from March 26th almost 2 weeks ago. Is this just me?

Upload for the day exceeded the limit

Unable to upload data after I updated few hundreds items. Any way I can increase the limition? Thanks

Mobile Ebay site has malware redirect advertisements

I use Ebay through Chrome on my phone to search various items. Every time I am entering a search query or simply browing any part of Ebay, I lose all progress because I get redirected to external advertisement websites. Once redirected, I cannot hit ...

Duplicated ebay acc

ount on duck duck go. constant issues loading Ebay UK. Like every move being followed... What's going on.some spying going on via our Ebay???? sort it out. We were here form day dot! and have stayed loyal...

listing visibility error

Hello- Okay, in a nutshell: 100% feedback, 5 star DSR seller, been on ebay forever. Received an email from eBay on the 23rd of March saying that due to our perfect 1 day handling and shipping, we were being auto opt-in'd to the "eBay Guaranteed Deliv...

BUG - Don't get burned. Calling help desk about normal return creates DEFECT against you instantly!

tyler@ebay trinton@ebay Had a normal return opened by buyer. Heavy item, USPS label $63 Fedex $32. I was in the process of talking to the buyer when i called ebay help desk to ask about cost of an eBay generated return shipping label. The help on thi...

Resolved! Calculated postage: error on Australia Post rates for International postage services

Hi, I'm selling from Australia, using the Calculated postage option for shipping. It works brilliantly within Australia and to combine items weight. However, I've encountered a problem with the International shipping rates using Australia Post (calcu...

Leaving feedback as a seller to list of buyers = self scrolling issue

When I went to leave feedback for a list of 50 transactions- I normally first click "positive" down the whole list- type a generic message and proceed to paste in each window- then hit submit down the whole row- This last time doing this caused the s...

Buy it now price disappeared from Watch List

All of a sudden, in my Watch List, the BIN price is blank and I have to go into the listing to see it. Auction prices are still visible. Is this a deliberate change, or a glitch?

Resolved! Mobile-friendly checker taking way too long

For the last few weeks when editing or creating a new listing, this feature takes a long time to update.It takes a few minutes, the circle just spins. I have to keep closing it and start again, sometimes 5 or 6 times. This is with "new listings" and ...

FIND AND REPLACE DOESNT WORK

Im trying to bulk edit listings. I want to remove a paragraph and replace it with another. The "Find & Replace" feature hasnt worked for weeks. Ive called. They have said to give it a couple days. They have reset my account. I've tried 3 different br...