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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Glitches - Could not sign in or pay for items during 7PM Hour 5/28/18

Glitches - Could not sign in or pay for items during 7PM Hour 5/28/18 It lasted for about 15 minutes and was fixed while I was on hold with eBay help. Anyone else have problems? I could not sign in on any of my ID's

Help & Contact are Showing "Something went wrong. We’re sorry."

The subject says it all.

Can't Read messages

Can't read received messages: Page Not Responding The eBay page or feature you are attempting to access is not responding.Please try the options below:

Can't Read messages

Can't read received messages: Page Not Responding

Can't make a purchase or empty shopping cart.

Keep getting a "buyer not accepting payments at this time" or "technical difficulties" error message when trying to check out or empty my cart. Also couldn't sign in for almost 30 minutes. Is there an issue with the site?

Can't Access Contact Page

Contact Page is non-existent. Something went wrong. We’re sorry.

Mobile Checker Not Working

The Mobile Checker on the Listings Page is no longer function, says something went wrong try again.

Promotions Manager - Sales Event Feature is not Working - What can be done?

I noticed on April 14th that the Promotions manger is not working properly. I go thru the steps and set up a sale. It will show up as active with 0 Items for sale. I have been calling Customer Service for a month now with no results.This is killing m...

I cant see my header or custom categories in my ebay store

does anyone else have this problem? I was going nuts last night. If i go to a listing, all my store info, header and custom catagories are there. But if I click a custom catagories I get sent to a non sorted page with ALL my items and not to the cata...

Checkout issues with PayPal

I'm unable to check out!I've contacted eBay and PayPal. eBay has no idea what's going on. PayPal states they've had over 200 calls regarding this issue today (reference ticket# CSTS6139).Anyone else experiencing this?

Resolved! 31" monitor. I have 5"...FIVE INCHES...of DEAD SPACE on the RH side.

I am/was in Selling Manager. I may be in a hybrid version. I have no way to tell.I have NOT subscribed to Seller Hub. Anywho...my "Manage Active Listings" screen is a JOKE.I CANNOT see even my 1st listing on the home screen. I have to scroll. I can s...

Store categories disappeared on dot com

Ebay.com has new store page desing. Same as Ebay.com.au has. It is just missing store categories. Can Ebay fix this? See new design without categories:https://www.ebay.com/str/carbdealEven if you have store categories, it will not show here. See old ...

eBay store categries search on eBay dot com does not function for a longer time now!

It is a longer time now, possibly two weeks or more, I think and the problem persists:At eBay.com site, entering any seller's eBay Store You do see the items in columns, but at the left side there is no search of items via seller's selected Store cat...

Not seeing any Items for sale when I run a search

When I run a seach, ebay is not showing me any results. The search results page tells me that it found a specific number of results, but no listings of any sort show up. I've tried this on Chrome, Firefox, and Explorer, and tried two different comput...

item not showing in my purchase history

I purchased an item on feb 5 2018 and for some reason the item is not showing in my purchase history.However I have emails from the purchase and the recipet from paypal. The payment for the item is also showing in my paypal account. I have checked th...