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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Seller problems

Anyone else having a problem tonight with getting notice by PayPal of making a sale and it not showing up on Ebay for an hour or more, then when it finally shows up on Ebay, not being allowed to leave feedback for buyer? Problem happening both on web...

SWITCHING FROM PRO MANAGER TO SELLER HUB - WILL I LOSE INVENTORY ENTRIES?? PLEASE ANSWER!

I had been using SELLER HUB for awhile but switched to PRO MANAGER to take advantage of the INVENTORY feature. Now I am missing some other features on SELLER HUB that I used on a regular basis. If I switch back to SELLER HUB, will I lose my inventory...

Music categories messed up, has broken saved searches

Any searches based on Music categories are failing with an error, and if you try and refine the Search window it fails, so it looks like ebay have managed to screw something else up. Music categories are clearly broken, you can tell because viewing a...

Pics defaulting in MVL when price is changed.

When making a price change to a MVL, the pics default to main photo. I always have to go back and change all the pics to the corresponding color. It's irritating.

OPTION "MOBILE VIEW" doesn't work

MOBILE VIEW checker doesn't work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Please, EBAY, FIX THE PROBLEM!!!!!!!!!!!!CAN'T LIST ITEMS!!!!!!!!!!!!!!!!!!!!!!!!

Mobile-Friendly Checker broken, any work arounds???

We have been trying for close to a month to use the feature "Mobile Friendly Checker" with no luck. Just get the little spinny thing and finally the message "sonmething went wrong" Anyone else having this issue and is there a work around? Been broken...

Mobile friendly checker is not "friendly"

Is anyone else having issues loading the mobile friendly checker? I've had to restart the checker 3, 4, 5 times or more on each listing I am checking. It just spins until I close and start again. Eventually it works but it is taking several minutes p...

Annoying display bug in Seller Hub

There's a VERY annoying display bug in the Active Listings screen on seller hub that has cost me about $30 in the last 3 days. If you create a listing and select "Calculated Shipping" add your shipping service and don't notice that the "Free Shipping...

problem with making refund for case opened in Ebay

When a scamming buyer puts in a claim on Ebay for iem purchased by NONREFUNDABLE card and NOT a registered Paypal user, the refund cannot be made by ebay or paypal. Cannot even return cash via paypal as buyer is not registred. So Ebay in the return s...

Play the Clean Up, Cash In Game

Has anybody else had trouble getting the "Clean Up, Cash In" game to work? When I click the "Play Now" button, the only thing that happens is I get another "Play Now" button. The game never goes any further than that. No game!

The address wasn't understood: Send to Online Auction

Getting an error message for a listing I am trying to send to online auction. The address wasn't understood. Firefox doesn’t know how to open this address, because one of the following protocols (httpss) isn’t associated with any program or is not al...

E-bay - unbeleavably bad customer service and site programming

I should have recorded both my screen and my phone conversations because it would've made for excellent, albeit dark, comedy.OK, first things first:1. I bought a cell phone. It came with a burned in screen, which I understand the seller did not notic...

ebay forcing itself on people

Sometimes when I go to ebay I feel like I'm being raped by the ads they hit you with. Today it's a full page ad when I was signing in. Ad was suggesting I spend my tax refund at ebay. Ad was a full pager that you have to click your way out of before ...

Long Time buyer on eBay

As a long time buyer on eBay, I’ve never had to use a credit card, and have not have a use for a credit card in over ten years. It now sucks trying to buy anything on eBay without a credit card. I have cleared everything on my watch list, recently vi...