eBay

We’re Sorry for Recent Technical Issues That May Have Impacted You

This is all well and good, we get it, you're sorry; however, you have said nothing about compensating sellers affected by all these issues. I have complained for several weeks and spoken with several customer service reps who could not (or would not)...

Missing Sold Items Page !

All of my ‘solds ‘ are missing- I have open cases not reporting, items I need to ship, and items I need to track!! This is a complete mess and it’s day 2 or 3 of experiencing this. Also the view counter is gone. Help!

App crashing when listing an item

I have used the app to list nearly everyday for the past few months and there have been very little to no problems. All of a sudden today the app has begun crashing when I click "continue" when creating a listing. This has happened on both my iPhone ...

multiple "glitches" and I am paying for this service? Yikes!

I was foolish enough to switch over to the new store format - because I saw the little tab that said I could switch back over if I wanted. Well, the system will not allow me to switch back over . The new store format will not list my items by newly l...

Being charged insertion fees when it says I have 50 free listings

I have the new basic store with 100 free listings. It says below that in my seller hub that I have 50 free listings. eBay CS tried to tell me last month it was a glitch and I shouldn't have 50 free listings on top of my store listings. But this month...

I have zero views and two slashes, when can this be fixed 7/7/2018

Double listings, info deleted, its a mess, UPC code rule screwed everyhing up

After loosing over 200 items, ebay said they put them back in with the UPC Code not listed. All my listings have lost information, been double listed now, and still being listed after being sold. Does this mean I have to go back to each listing and r...

VERY FEW SALES UNLESS I AUCTION THEM OFF!!!!!

i have had moderate sales with eBay since the beginning, but this last couple of months has been morbid, and I have had to auction off precious items at a FRACTION of their worth just to have some sort of cash flow coming in, and because of cash flow...

i was browsing through listings

I clicked on a listing then when I hit backspace to back out, it was as if I had clicked backspace 10 times or something and ended up on my ebay where my search began. Ugh.

These changes are driving me nuts. Sales down 40-50%

Markdown manager - Selected 1200+ items and only half are in the sale. Unable to add new items to new or current sales. Where is the official message about the 14 day hold? This is a ridiculous idea. Sellers should have complete control over markdown...

101 Listings of Mine Had All The Photos Deleted Except For 1st Photo.. Will photos be Recovered?

I have 1617 active listings, 101 of them had all the photos deleted except for photo 1.... Will the photos be recovered?

Starter Store does not work; no link to view other items

On May 16th I accepted eBay's offer to open a Starter Store. and it hasn't worked ever since. Customer Service keeps saying that "we're working on the problem," but it's three weeks and counting and no one can solve the problem.For a few days it was ...

view counter

Can you tell me what's happened to the view counter again. The fix only lasted for about 2 days.I think some new programmers need to be hired, as the bug fixes never last for very long.

3500+ listings, 48 hours no sales. All my items "undesirable" as said by Supervisor MS, (GCX)

Yesterday, last night, on a recorded call with a Supervisor in Merchant Support, he directly stated ALL my listings were undesirable. This was said to explain away what he claims to have done as his job, which I no longer believe anything he says aft...

Items are not getting viewed when posting or sharing on facebook of Twitter

Hi! Newly listed items are getting no views and showing zero views.We tried promoting it on facebook and twetter but even after that Zero Views.Is that a Tech issue or anything else?Please help how to fix it?