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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Compensation to Sellers/Waving of fees and RETURN fees since issues began

I think its time for eBay to refund our fees for the last few months and not charge current fees. They have directly affected my and many others lifestyle and day to day existence both economically and our health through the stress of watching sales ...

"Qualify for Top Rated Plus" Issue

I have changed ALL but 9 (for parts/no returns listings) of my listings to match up with the 30 day return criteria to "qualify for top rated plus." I already met the other criteria. However, after literally changing the listings 6 times...I give up....

Resolved! JULY 8th TECH ISSUES....

Serious uploading photos failures and incorrect shipping posts on active listings. Free shipping when not! Postage cost when free! Several days now and Ebay is working on it per Representative information. Community board still has everything working...

Traffic and visibility of listings ended on April 20.

So, thank you for the apologize #eBay. But the problems are not resolved. After the end of April, all my listings went from page 1-2-3 to page 20-50-75 and for some listings I can't find them with "keywrods" anymore. The result of that was dropping m...

technical issue

I have spent the last few days bulk editing. Found items with the box checked to have large picture, and box checked to have bold texts. I have missing pictures. As you are aware time is money. I have not listed while I address my store issuesI thank...

My Views Aren't Increasing

So for the past month my view count has been at 0 or a dashed line for items I know had I been getting views for before. It wasn't all the time, but at least the view count was going up during the rare occasion I could see them. Now it seems like the...

Still getting " We found non-secure HTTP content " after updating 3000 listings

I sell identified antique photos, and include the image in the body of the item description as well as the gallery. Yahoo just recently provided https functionality on my server, so to meet eBay's requirement, I did mass changes on all my listings to...

All listings doesn't appear in store, Listings doesn't show up in search over 7 days now.

I am a new seller - June 2018. I just got a new store, was actually billed US$4+ over the cost eBay specified. I have 7 active listings, 1 sold. I found out that my products are not appearing on the search results even when I use the exact keywords i...

Page views Ebay UK

For 7 days views have not been available and this affect my planning and strategy on buying and selling using 2 different ebay names. Customer Service have told me that this is a cosmetic issue and the technical team are treating this as a priority b...

Cannot add vehicle or delete existing ones!

I'm trying to find parts for a specific vehicle, so I tried to add it to my "garage", as suggested by eBay. It then tells me I have 10 vehicles and CAN NOT add another.I go to my "garage" to follow instructions I've found online, and none of them wor...

Can someone tell me who's messing with my promotions????

I haven't ran any and it looks like if I wanted to I couldn't. Name Status Start date End date Listings Sold Ad fees Sales Manage Listing Campaign - US - 100ActiveMay 17, 2018Continuous0 0 $0.00 $0.00Actions Campaign 3ActiveJul 16, 2017Continuous0 0 ...

Shipped item marked as unshipped

I gave a 10% Paypal discount to a buyer last week. I'd offered it to encourage them to buy lots of items (they bought about 25). I gave them the discount through Paypal as the ebay systems won't allow it. So I even paid ebay fees on that 10% even tho...

Pickup Only Glitch?

I went to run a sale today and noticed something strange on some of my listings. When I was choosing items to run the sale on some of them came up as "pickup only" when I offer shipping on all my items. This "pickup only" was showing up during the sa...

No way to identify items that are on sale without multiple open screens and checking line by line.

Soo.. is anyone else having a really bad time running sales? Now that markdown manager is essentially trashed, we have to set sales through promotions. Promotion listing selection screens lack that little box to check to exclude items already on sale...

SYSTEM BUG- i bid again after my own high bid and ebay raised the bid

i can hardly believe it. I was high bidder and then bid a little bit higher just in case. SO EBAY ACTED L IKE I WAS BIDDING AGAINST SOMEONE ELSE and raised the high bid. (I'm still high bidder of course). They were bidding me against myself! nobody e...