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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! $300 eBay bucks game is not working, it just redirects to the login page over and over.

There is an eBay bucks game being run by prizelogic to play for $300 on the front page of eBay. When I click get started it tells me to sign in and when I do it just brings me back to the same page, after like 2 minutes of waiting for the login. This...

Clicking on Sold Items is also checking Completed Items!

I don't want them together!!! I want to see Sold Items SEPARATE from Completed Items! I hope this isn't permanent!

Feedback tour

Is it possible to get someone to please get the service to stop asking me to "tour the new feedback" system? It asks me every time I log in. I've been an active member since before 911, but that aside, how long can the new system be considered "new?"...

Guess Things Are Not Fixed Yet - Now Technical Issues Page Not Working?

Come to check on progtess with search glitch and find this??? Qusee things are not fixed as yet. PHOTO UPLOADER NOT WORKING!0 12 ‎05-10-201806:28 PM Re: PHOTO UPLOADER NOT WORKING!0 5 ‎05-10-201807:07 PM

PHOTO UPLOADER NOT WORKING!

The Photo Uploader is not working. I am trying to use it, as I always do, from a "sell similar" function, since I almost always clone my listings from similar listings. Today, suddenly, the upload gets stuck at about 50% or else the little green circ...

Payment

Cannot pay for item. First check payment method then item sold...

Cannot print shipping labels-Technical Difficulties Error Message

Cannot print shipping labels-Technical Difficulties Error Message I have a short window to print my labels before I go to my real job and ebay shipping is down. Will ebay ding my top seller rating when its their fault we cannot print labels?

Unable to make counter offers

I am having issues with offers and counteroffers. When I try to submit counteroffer through the app, I get Invalid User ID or password (Trading.35).I am signed in and can do other things but not this. This is happening on both my app as well as my la...

Search Results False Empty

When searching for an item, it shows that we have results, but nothng in the list. Anyone have any ideas?

Quick Listing Tool Down?

Hello,I am creating this thread because as of this afternoon 05/09/18, I cannot access or use the quick listing tool via mobile, app, or web. There is normally an option to switch, but it is gone. I am frustrated because my saved draft listings all w...

Resolved! Assurant Protection Plan - Did not opt into this - please remove from my listing.

I did not opt into an Assurant Protection Plan for my item.Please remove this ASAP.Thank you

International Shipping Incorrect Costs As Per Ebay

Have had several international sales within the last few weeks where seller promptly pays but shippping cost is incorrect...way too low. When checking listing through ebay the incorrect shipping amount appears & that of course is what the buyer pays!...

Can't list item or edit draft listings

I'm trying to edit a draft listing I left for myself yesterday afternoon. When I click on the draft from the "sell your item" page to attempt to edit it, it brings me to a page (in the attachment) that acts as if I just registered as a seller. The sa...

Selling glitches: auto relist and photos

I've been having a couple of issues the last few months. "Auto relist up to 4 times" option is missing:Yes, I am aware that it has moved to the bottom of the Selling details section rather than the bottom of the page. Tonight it seems to be sporadica...

' No network error message' on iphone

I found the solution: Go to settings in iphone, then go to Mobile, then go to Use Mobile data for, then turn on the button next to ebay app from the app list and this should fix your problem. I am not sure about android phones but may be you can try ...