Report eBay Technical Issues
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Item can't be relisted, yet eBay suggests it can be.

This issue has happened twice. Here's the back story:1. A buyer makes an offer on an item and I accept the offer.2. The buyer doesn't pay and I submit a request to cancel the order. (In both cases the buyer was a scammer who was later removed from eB...

User avatar by Pathfinder
  • 145 Views
  • 0 replies
  • 0 helpful

Disappearing Message When Using "Contact The Buyer"

For the last couple of days every time we type or paste a message into the "Contact The Buyer" message box it disappears. The only workaround on this is to use the buyers private email address, which we don't like to do. Please advise. Many Thanks In...

Moronic SHIPPING CALCULATOR overcharging buyers and killing business !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I've been getting a lot of order cancellation requests, non-paying buyers, and POed buyers... Here's a perfect example of why; note the shipping amounts quoted by eBay: When I go to eBay's "Send Invoice" page, these are the amounts shown to me by eBa...

Screenshot from 2018-10-26 12-09-59 - listing.jpg Screenshot from 2018-10-26 12-11-17 - Send invoice.jpg

Can't return because of Paypal?

I'm trying to request a return. I'm within the 30 day period. I don't want money back I was just shipped the wrong thing and Ebay is telling me I cant request the return because I paid as a Paypal guest and that I have to go through paypal to get a r...

Have I been put on some sort of Block for free listing Promos?

I haven't received a Free Listing Promo since August. I am a Top Rated Seller, who has been here since 2005. My Feedback is 100%. When I called support last month, he told me to hold on and he would make sure I got back on the promo list. He said tha...

User avatar by Trailblazer
  • 437 Views
  • 8 replies
  • 0 helpful

No way anymore to exchange buyer and seller address

I've used the feature to exchange the buyer's and seller's address twice in the past when I had or expected trouble with a transaction. It works well to ensure that both parties know who they really are. It also ensures the parties register true addr...

[BUG?] “SALE EVENT + MARKDOWN” Unable to Edit/Add Items

@Anonymous RE: https://community.ebay.com/t5/Technical-Issues/BUG-SELLER-HUB-NEW-SALE-EVENT-MARKDOWN-Markdown-Manager/m-p/27584554 (thread is locked or I'd have simply posted there). I noticed Markdown Sale Events now have the ability to add items to...

User avatar by Thrill-Seeker
  • 286 Views
  • 1 replies
  • 1 helpful

International shipping not working on some listings

A buyer emailed b/c they wanted to ship internationally & said the listing wouldn't allow them. I checked my business policies which are set up correctly, and is working correctly on some listings. Noticed the listings that had the 'SUB STYLE" error ...

Resolved! Zombie email

Thank eBAY for spamming your email. Once again the never dieing "saved search" will fill your in-box with discarded searches from years ago. Careful not to step on toes but fix the issue. Vacation time is here, get er dun. Also the delete unwanted an...

User avatar by Scout
  • 422 Views
  • 4 replies
  • 0 helpful
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