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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to load a single page on the customer service section of the website

Every single article in the customer service section of the site seems to be error 500 for me, is this the same for anyone else? I would REALLY like to find out why i cant sell anything but appearently its impossible to do your own research.

Resolved! Link to sold item shows something completely different

There are ebay auctions that I watch just to see how high an item sells. When I then go to post these links for friends to see, the link pulls up something else totally unrelated or a "suggested" item. Why is this? It seems like this has only just st...

Advanced Search not working right...

...but mostly the filter "Exclude words from your search." No matter what words I enter in this filter, they still show up in my searches. This started a few days ago. Is it me , my computer, or eBay?

I have problem with the view counter.

Hi, I have problem with the view counter. Once my sale list changed to the new look the views counter not work well, in some occasions only see a line as this - and in other occasions can see a 0 only, in the occasion with a 0 the problem is that the...

Resolved! E-Bay spam

How do I "Opt" out of e-mail from E-Bay? I no longer want to be e-mailed.

I Think My View Count Has Stopped Updating Completly

I know there has been an issue with the view counter not working unless you refresh a bunch of times, but I noticed that at least today, my entire view count hasn't moved in over 24 hours. Not one item listing has gone up even 1 view. And I monitor m...

Technical Issue: Seller Dashboard Tracking Uploaded On Time Is Showing Incorrect Data

We're aware of an issue with how tracking upload information is displayed on the Seller Dashboard. We are working to resolve this issue. We'll update this post when the issue is resolved.

Have you received this notice, I don't offer Western Union?

Have you received this notice, I don't offer Western Union? I am trying to list something as sell similar and I got this notice. What is that all about?

Major outages nationwide. Can't access PayPal and can't print shipping labels

Anyone else?

New Shipping Label Page ISSUES!

eBay gurus, if you're reading, please help us with the following on the "improved" shipping label page: 1. Under "Where would you like to go next" there needs to be a link added that takes the seller back to the "Awaiting Shipment" page so we can pri...

View counter not working & Tracking Dashboard Wrong :(

I hope they get this issue resolved very fast I would like to know the site is working correctly for sellers & buyers alike. The tracking Dashboard is incorrect by alot ! I know ebay will get this fixed ! Hopefully in the next hours to days Thanks

Can not go to selling page.....Help!!!!!

This is the message I keep getting when I try to go to my selling page"Well, this is embarrassing.We're sorry, but this page isn't loading right now. Please try again later." It has been happening for 2 days now. Any Ideas why?

Number of Item Sold Not Showing Up in Listing Search

I noticed that when searching for most of my listings, it isn't showing the "xx Sold" in red under "Buy It Now" or "Free Shipping." Anyone know why it wouldn't be showing up? Tried calling MSO but they couldn't give me an answer on this. Thanks!

Resolved! Anyone else having a glitch with Seller Level Forecast?

Just checked my Seller Level Forecast and it appears that it's going DOWN next month. I looked at the details, and it claims I've only uploaded 8% of my tracking info on time, which is SO not true. I offer 1-day handling time and usually have labels ...

Seller Lever Dashboard and Pictures erase GLITCH

I always have an excellent eBay acount, today eBay says that I was evaluated and I'm Above Standard!!I check to see the reason and they say that I have 123 transactions in which tracking wasn't uploaded!!Tha'ts is not true!! I have all my transaction...