Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"Switch to old Purchase History page" link not working

The new layout annoys me and the link to use the old one is not working when clicked.

Past purchase history not hidden on mobile app

I just wanted to join the huge list of ebayers that don’t want to see past purchasesshow up on the mobile app, especially with no way to view or edit them. What’s the point. Get rid of it or give me the option to.

I see an ad on my homepage

I close it and it asks me why did I close it and I selected, I'm not interested in this ad. So the ad disappears and I see the message, we'll try not to show this ad again. So what do they do, they show me the ad again. lol.

Constant sign in requests

Everything you do requires another sign in. No fun to shop this way. I have 40 saved searches, yet now get a half page of general saved results, when there are over 1K on many of my individual searches. Ebay has opened the exit door for people to lea...

I have email saying I have cash from Paypal then I check Paypal and ebay nothing.

then I check my Paypal and there is no payment and check Ebay and there is no order.

Unable to list on ebay. Description Box freezes and kicks me out. Costing me money!

I've tried on 3 different computers (2 PCs and a MAC). Every time I start typing in the description box, the page freezes. I can't use templates either as the same thing happens. I have limited days that I can add to my store. If I can't list I can't...

7 day auction bid total not going up

I am new to selling a lot of items. I sold here and there for 14 years now i do this full time. I have 2 of the 7 day auctions right now going on. I started 1 at .99 cents and the other at 9.99 both of them have 2 bids on them and still say .99 and 9...

On the new shipping page I can save and print from PDF but the labels will not open in the browser

On the new shipping page I can save and print from PDF but the labels will not open in the browser (firefox)

Active Content

I keep getting active content notices on some listings and I just cannot find, even with the markup, the active content being referred to. I try to match up that listing with my listing html and most of the time there is no image or link there to fix...

Item specifics disappear on revising an item

This issue seems to have surfaced in the last week. I sell in the jewelry category. I use variations most of the time. When I sell out of a variation and go to revise my item to replenish stock, all the items specifics have disappeared. The auto sugg...

SERIOUSLY EBAY YOU NEED TO FIX THE SEARCH FUNCTION YOU ARE COSTING US $$$

SERIOUSLY EBAY YOU NEED TO FIX THE SEARCH FUNCTION YOU ARE COSTING US $$$ WEEK 3 https://www.ebay.com/sch/m.html?_ssn=t1gr3_0&_armrs=1&_from=R40&_sacat=0&_nkw=curly+hair&_sop=15 Do you see 194 items ? Do you even see 48? Sales are tanking and it's no...

Commit to buy not working correctly

Yesterday I reported to your "Technical Help" folks Omar. He a finally advised me that he could not assist me because I was the buyer. As a person that has been an eBay participant for over a decade I was under the impression that buyers were excepti...

Can't add items to watch list

I know this is an ongoing problem, but in the past I've been able to get an item on my watch list by just being persistent... refresh/add/see if it takes/etc. For the past three or four days even this doesn't work. Is anything being done with this? A...

Unable to search by "Number of Bids: Most First"

Attempting to search by number of bids does not work, and just returns to the default "best match." This is not a new issue; it happens every so often. I'm not sure if ebay is attempting to interfere with how buyers use the search function, or if it ...

Tests? experiment ? social experiment ?

they say all the changes/tech problems some are testsTests? experiment ? guinea pig ? social experiment ?is this what going on? with the ( the latest see other items change) 10 changes/tech problems they are sorry for but haven't exactly said what th...