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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

No purchases in android app

I noticed yesterday I have no purchases in my ebay app. I made a purchase yesterday and today I received shipment confirmation notification,but when I open app and go to purchases it says "You don't have any purchases yet" !!! What's the problem?

Item Specific HUGE List and Free Shipping coming up as Default

doug@ebaytyler@ebayGood evening Gentlemen,Just curious, who let the new guy mess around with the Advanced Listing Tool while nobody was watching? (just kidding). Starting today, with item number 332627277985 and 332627285934, two things that I am awa...

Pricing/Revision Glitch still there. Not fixed.

I wrote about this a while ago, and even had some helpful correspondence with someone from eBay, so I cannot complain that we are ignored, but, alas, the glitch is still there.I find one of my listings says LAST ONE. This is incorrect. I have five mo...

Sent messages not working

Earlier in the morning my list of messages had disappeared, then it returned, but now I can not send messages. Someone else with this issue?

Unable to message seller/buyer

I have been unable to message seller for almost a week now and he is saying the same issue on his end. I was only able to find this out through a paypal dispute because I thought he was ignoring me. I was able to get messages to work through my iphon...

Saved search with + (plus) sign between each word

Hey eBay when are you going to fix this problem! It's been going on over a month. Does not put you to the right search! Frustrating as heck! Tried on 3 different computers , all the same.

How to Block Member

I recently bought something from this guy named Tonsee and gave it a bad review because it broke the second I used it. Now he keeps sending me messages asking the negative review be removed (trying to guilt trip me along the way like a usual scummy *...

all my lists are gone again!!!!!!!!!!!! why!!!

Does anybody know how to access my wish list and alkl my others.Ebay seems not to have heard us LAST time and they are gone from my summary page HELP!!!!!!!

"Local Pickup Only" shows even when shipping is offered

On a few of my listings, when I look at them as a user, I see "local pickup only", even though in my listing, the shipping options I selected/calculated are listed. Can this please be fixed? None of my listings are local pickup only, and this pushes ...

When I save a search, eBay puts a '+' between each item. When I click 'View Items" - no results

Extremely frustrating. Does the same thing on Firefox, Chrome, and Chrome on my Android phone. I type in my search items, and do the search. Then, I save the search. However, when I go to My Searches I see that eBay has put plus signs (+) between eac...

Can't subscribe to a store

Trying to subscribe to a new store and I get this message : "We will be back soon!"

Store Door is there but click and its not there

I bought a store (basic), When I clicked on it, it was not there.... next day still no se. I called the and was informed its a glitch it will be fixed within 48 hours........ A week later? No change. Anyone else being ghosted by their own store? or s...

Mobile Friendly Checker

Dear Ebay,Thank you for fixing the Mobile Friendly Checker. It works great for me.Sincerely,Cricket-N

Can't change to Starter Monthly this month, equivalent to $20.00 loss

My Starter Store Yearly will not start until next month.Why can't I change the Basic Store this month to Starter Store monthly? That would be a savings of $20.00 for me.

Anchor store shown in my page I am a premium store why?

I log in This morning in to my ebay I listed 4 items in my store and I find out on right sideI do not see my 500 auctions to be list , so I call costumer support, they said they have an Issue , I asked them to remove and to rectified my page Asap I a...