Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I have email saying I have cash from Paypal then I check Paypal and ebay nothing.

then I check my Paypal and there is no payment and check Ebay and there is no order.

Unable to list on ebay. Description Box freezes and kicks me out. Costing me money!

I've tried on 3 different computers (2 PCs and a MAC). Every time I start typing in the description box, the page freezes. I can't use templates either as the same thing happens. I have limited days that I can add to my store. If I can't list I can't...

7 day auction bid total not going up

I am new to selling a lot of items. I sold here and there for 14 years now i do this full time. I have 2 of the 7 day auctions right now going on. I started 1 at .99 cents and the other at 9.99 both of them have 2 bids on them and still say .99 and 9...

On the new shipping page I can save and print from PDF but the labels will not open in the browser

On the new shipping page I can save and print from PDF but the labels will not open in the browser (firefox)

Active Content

I keep getting active content notices on some listings and I just cannot find, even with the markup, the active content being referred to. I try to match up that listing with my listing html and most of the time there is no image or link there to fix...

Item specifics disappear on revising an item

This issue seems to have surfaced in the last week. I sell in the jewelry category. I use variations most of the time. When I sell out of a variation and go to revise my item to replenish stock, all the items specifics have disappeared. The auto sugg...

SERIOUSLY EBAY YOU NEED TO FIX THE SEARCH FUNCTION YOU ARE COSTING US $$$

SERIOUSLY EBAY YOU NEED TO FIX THE SEARCH FUNCTION YOU ARE COSTING US $$$ WEEK 3 https://www.ebay.com/sch/m.html?_ssn=t1gr3_0&_armrs=1&_from=R40&_sacat=0&_nkw=curly+hair&_sop=15 Do you see 194 items ? Do you even see 48? Sales are tanking and it's no...

Commit to buy not working correctly

Yesterday I reported to your "Technical Help" folks Omar. He a finally advised me that he could not assist me because I was the buyer. As a person that has been an eBay participant for over a decade I was under the impression that buyers were excepti...

Can't add items to watch list

I know this is an ongoing problem, but in the past I've been able to get an item on my watch list by just being persistent... refresh/add/see if it takes/etc. For the past three or four days even this doesn't work. Is anything being done with this? A...

Unable to search by "Number of Bids: Most First"

Attempting to search by number of bids does not work, and just returns to the default "best match." This is not a new issue; it happens every so often. I'm not sure if ebay is attempting to interfere with how buyers use the search function, or if it ...

Tests? experiment ? social experiment ?

they say all the changes/tech problems some are testsTests? experiment ? guinea pig ? social experiment ?is this what going on? with the ( the latest see other items change) 10 changes/tech problems they are sorry for but haven't exactly said what th...

Whole Order Did Not Send But Email Says It Did

Sent my order & my confirmation emails has all items I ordered but Ebay site only shows half of them. When I click on order details I get "! Order Service temporarily unavailable or invalid parameters in the request URL". The items that aren't showin...

We were unable to load your basket

Have had this problem now for 4 days, using Chrome on Android, rebooted, cleared cache, signed out and in several times. Spoke to eBay advisor for around 20 minutes who couldn't sort problem and has reffered it to tech but not heard anything from the...

CLICKING ON SELLERS OTHERS ITEMS NOT WORKING INTERNATIONALLY

All my accounts are fully affected, logging on to the Ebay.com website when you finaaly find your item and you press on "view other items" one is selling, as in my on my own accounts I am lucky if I get one item shown perhaps two out of hundreds to w...