More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Locked account
I just got this msg, Im from Europe so I cant call on that number, it says that it is invalid. Help please. Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lock on bidding, selling a...
Bulk print / Print Postage Labels Not Working
Is anyone else having an issue with bulk printing address labels / invoices. I click some checkboxes in: Seller Hub -> Orders -> Manage orders awaiting dispatch I then click on the Postage button and choose "Print postage labels and invoices" from th...
REFUND
Item refunded shows up as unpaid item case? Why? Hard to leave true feedback for buyer that is a problem.. Also you should promote feedback for buyers. So many items no feedback left. They need to know the importance of feedback. Some are happy with ...
No views on items surely mean epopel are not seeing them?
Sick and tired of ongoing issues with ebay. I use to have a successful business, it is now a shambles thanks to constant problems, changing of the goalposts by ebay, and sales that have plummetted for no apparent reason over the last 3 years. I have ...
Seller hub listings alphabetical instead of chronological
Most of the glitches I have lived with. I did get an invoice that was due much sooner than usual. The glitch really bugging me though is the part of seller hub where you can customize your listings isn't working. The "customize active view" controls ...
powerseller sign removed, free return shipping removed from recent listings
what happened, please restore again usaflea
sending an email ad
When I try to contact a buyer using my mobile device, it automatically puts the buyers email as mine. It will not let me change it and thinks I am trying to e-mail myself. It has been like this for the last two weeks. If I want to let a buyer know th...
Photos missing from listings
All of my listings were posted with 12 photos. As I am relisting, I am noticing many are missing photos. eBay, please issue refunds for poor service. This is only the most recent of many glitches on your part. We are working hard to give good service...
Watch List - time-consuming jumble
Not new to eBay but wish to organize items into list. Common sense would suggest: Select item by placing a checkmark to the far right - done. NOW - instead of having to go all the way back up to the page to find where the "LISTS" are, make the "LISTS...
I was billed over 2 weeks early & also my seller hub has disapeared?
ebay has sent an apology out about technical issues and in this apology they said that some sellers may have been impacted. I have had two odd things happen..Normally every month I receive my invoice on the 1st or 2nd of the month and it is due the 1...
Item never shipped
As a seller I am upset thet there are so many glitches in the selling system. I am in jepary of losing my sales status because as items were not shown being shipped on time. Also the pictures did not match the sale items.
GTC and Not being able to edit returns on app
I know theres tons of glitches but 2 I'm having and I havent heard people freaking out over are:1. GTC listings are still showing in my active listings even though they sold. They are also renewing, which in turn would be charging me if I didnt have ...
Send an offer not working
Last week I had emails from buyers asking for a slightly lower price on fixed price listed items. We replied with the Send an Offer to purchase at the offers made. Both buyers did not receive the email reply offers. We have sent many of these over th...
Possible Technical Issues
I had a buyer pay for an item 2 weeks ago and it's still showing as not paid. The buyer's bank deducted the amount from his account and tells him to contact ebay. Everytime either one of us contacts customer service we're told no payment has been mad...
Slow When Typing item description
cannot type my description, so slow, letters come up one at a time. What can I do to fix this. I have not been able to list the last few days. HELP!!!!
