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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Old email address.

Ebay has an old email address on file that I no longer use but I can't replace it with my new one. I still get messages although they may be delayed a little.

I keep getting a pop up that my counteroffer was accepted

I've already shipped out an order I had gotten, but since the buyer bought it, it was saying on my main screen "paid shipped now" even though I had shipped. This lasted a few days and finally today that went away, along with the constant red 1 notifi...

Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

I have a corrupt data issue it feels like? Last night I got a slide out popup on the RHS of the seller interface letting me know a buyer had accepted a counter offer. Fine, I dismiss the popup by clicking the x and move on with my seller tasks. And t...

Agent

Need to speak with agent

I get a header page only when responding to a Best Offer.

I respond to a Best Offer and cannot reply because all I get is a header for the response page. No body. It happens intermittently at times and all the time right now. Anyone else having this problem?

Resolved! "New" Advertising Card on the Seller Hub Summary Page seems to use random values

The values populated in the new (at least it has a "NEW" chip in the corner to make it look all shiny) advertising quick view card seem to be randomly populated (assuming to keep the bosses happy while it's completed at a different pace lol).View on ...

Purchase History File Software

When I receive an item I catalog it and add notes to its entry in my Purchase History file. If I change windows the note disappears and I have to reenter it. If I hide the item the note disappears. If I add the note again in the hidden files and chan...

Promotional Offers (Free listings list)

I have been trying for the last 5 days to pull up my list of the items that are using my current free listings. The link appears to be broken. I keep getting a can't reach this page fersvp.vip.ebay.comerror message. I have tried clearing history and ...

Can not log in

I keep getting this message when I try to login We are experiencing technical problems while processing the verification challenge. Please try to reload the page, or contact us for technical issues on the links below. Unfortunately the link is not op...

tire return

I purchased tires from ebay and simple tire the purchase was not recorded and I need to return the tires

No Filters for on Pre 1900 bottle Categories

It's been a few months now and there are still no filters present on the antique pre 1900 bottle categories. Comparative shopping is a plus for antiques. Tried of the so called experts telling me to dig deeper. We want ease in spending money not more...

Notifications popping up non stop

I have a counteroffer that was accepted and on the pc the notification will not stop popping up. I clear it and it keeps coming back. This has been happening for almost a week now

I have received 2 offers today and the website won't let me respond to either one.

When I try to respond to offers today the page is blank after I click on respond. Anyone else having this problem???

Ebay app not working properly on android phone

Hi to everyone, i have motorola razr 50 ultra. I have downloaded ebay app from play store and I cannot neither login nor search for products. It says “technical difficulties, please try again later”. Anyone with a solution ? Thank you in advance

Invoiced for a Donation that was already paid and it shows past due.

I paid the invoice for a charity auction in Dec 2023, went through PayPal, that is all good. I got invoiced again in February as if I had not paid the original invoice and it remains "Past Due" on my account. I have no idea what to do now. I can't ge...