Report eBay Technical Issues

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Ebay platform can't keep track of 2 tracking numbers for 1 order

If an order is large and needs to be shipped in more than 1 box, I purchase the first shipping label and then go to "get another label" to purchase the 2nd label. On my orders screen, I will see both tracking numbers displayed correctly immediately a...

Service Unavailable - DNS failure

https://postorder.ebay.nl/ItemNotReceived/CreateRequest?item=****&transaction=*** Service Unavailable - DNS failureThe server is temporarily unable to service your request. Please try again later.Reference #11.4f071002.1741590149.b0a5d111https://erro...

API uploaded listing images are being CSS styled wrong in the eBay Gallery (not the description)

For some reason a recent change has started applying the CSS style: .ux-image-carousel-container .ux-image-carousel .ux-image-carousel-item img.img-scale-down {object-fit: scale-down;} to the eBay gallery images on new listings posted through the API...

When you type in to try and find an item the pages are not loading properly

I am a seller and wondering if anyone else is having trouble when you type in an item you are looking for and hit search, the page that will come up with those items does not load properly. It takes FOREVER to load, pictures take forever to show up, ...

survey email to me, as I (generally) search Ebay listed items for sale

Ebay asking for comments from Members; MY COMMENT ASKED FOR, IN THIS CASE. I chose to type in my comment: inmy traditional detailed, analytical way. RATHER the Ebay result, during my "SEND"procedure, resulted --- in a frozen Ebay paging. The consiste...

Ive just gone into my ebay account and all my 459 ebay listings have disappeared why

Why have all my ebay listings disappeared

Switching back to mobile website

Looks like eBay wants to force us to use their terrible mobile app. Seems once you chance to classic you can’t go back to the mobile site. What’s up with that?

Business Policies page blank - can't edit

I wanted to report that my Business Policies page, which was fine earlier today is currently blank and showing no policies to edit.

Apple sign in privaterelay - Not receiving any mail from delivery companies

I have created my Ebay account via Apple Sign in, and enabled "hide my email". This means that Apple generated a unique private email address for me, which ends with xxx@privaterelay.appleid.com (not my actual address). Emails from Ebay seem to arriv...

International shipping way off

I had someone message yesterday for a cheaper quote for international for a 4oz package. For ebay standard or whatever the cheapest is NOT using EIS, it was giving a rate of $95.00! I thought my buyer was mistaken or I had priority on. Nope. 4 oz, 95...

Resolved! My ebay is in French

I live in Belgium so I expect it to be in Dutch but its in French, how do I fix this?

eBay Change View List Now Unusable With Firefox + Adblock

In the last few days, I am unable to change Sort from "Best Match" to "price lowest w/shipping." It gets caught in a loop where it refuses to bring up the list selection control for that choice. It tells me that AdBlock Plus is slowing things down an...

Multiple Shipping Address (US & Canada)

I have 2 valid shipping addresses - my main address at my residence in Canada and my secondary address in the US which is my COMC mailbox address. Having the US address helps me consolidate hockey card purchases in the US and save on overall shipping...

Hi, i can't use my ebay, the message on my phone tells me there's a technical issue. Please help me

Hi I cannot access my account, message on my Samsung phone is telling me there is a technical problem, please help.

ebay bidding history shows different price to current bid

BIDDING HISTORYCurrent bid: £7.50Postage: £3.50 Economy DeliveryItem number: xxxxx Bids:2Bidders:2Retractions:0Time left: 4 days 3 hours 7 minsDuration: 7 daysItem main page current bid price:£8.522 bids It's gone a bit awry!Ends in 4d 3hSunday, 20:1...